United States Postal Service

3.2
31 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1150 Great Plain Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1150 Great Plain Ave, Needham, MA
02492, United States

Hours

Reviews

3.2
31 reviews
5 stars
15
4 stars
3
3 stars
0
2 stars
0
1 star
13
  • MM
    Min Ma
    Sep 6, 2025
    1.0
    We were out of town for a month this summer so signed up for Hold Mail service. We came home to an exploded mail box and none of the mails was held at the post office. Also our mail is regularly mixed up with neighbors, and packages get delivered to wrong address or never gets delivered. I literally have an Amazon package via USPS that says delivered two days ago but I don’t see it anywhere.
  • IC
    Indrasis Chakraborty
    Jul 28, 2025
    1.0
    Came here after watching Auditing America audit video, and big thumbs down for Lisa
  • NC
    Nick C
    Dec 15, 2023
    4.0
    4 stars for a kiosk machine that I usually use when the office is closed so I dont have to deal with the staff. 0 stars for the employees - they're always unfriendly.
  • BD
    Brandon Davis
    Jun 30, 2023
    1.0
    Lisa is the worse employee on the staff. Tell her to stop recording customers when they’re in there doing business

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.