Business Details
163 Highland Ave, Needham, MA
02494, United States
Certified by Staples • Mar 01, 2026
(781) 449-5766
Certified by Staples • Mar 01, 2026
https://stores.staples.com/ma/needham/163-highland-ave
Certified by Staples • Mar 01, 2026
About
Certified by Staples • Mar 01, 2026
Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Needham, MA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, or visit us online.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Staples • Mar 01, 2026
Hours
Certified by Staples • Mar 01, 2026
Reviews
4.1
171 reviews
5 stars
107
4 stars
27
3 stars
5
2 stars
4
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praised helpful and friendly staff, others reported poor service and unprofessional behavior from certain employees.
Product Availability
Customers appreciate the variety of products available, although some noted that certain items are often out of stock.
Technical Services
Technical support received significant criticism, with multiple customers reporting poor experiences and unresolved issues.
Store Experience
The store environment is generally viewed positively, with comments on cleanliness and organization, but some customers expressed frustration with long wait times.
- LKLauri-Jo Kotzen3 days ago5.0Excellent printing service provided for a complex job (mail merge) for both letters and labels in the last 1/2 hr. of closing time. Much appreciated the efficient help and assistance from 2 very knowledgeable staff members.
- RARich AdduciFeb 24, 20265.0Really excellent experience using Staples Needham for support on my print work. From start to finish very professional, website makes many elements easy, results were highly professional and the cost was reasonable and exactly on time. I would highly recommend them if you have print work.
- DODanielle O'BrienFeb 10, 20265.0We use Staples to pickup things we need for our real estate office. I like that I can have them deliver quickly, or go into the store to actually look at the items myself before buying since we have two stores close to us. I love their rewards program too!
- SLSchuyler LarrabeeFeb 6, 20265.0While the clerk in the graphics department jumped to conclusions about what type of scan I wanted, when I explained I'd prefer a jpeg to the pdf he already made, he apologized and made a jpeg at no additional cost. Both were emailed to me. Courteous service and quick to make the incorrect assumption correct.
- JDJordy DeFeliceFeb 2, 20261.0Placed an online order. I never picked it up. Got a phony 'your order has been picked up' email and charged for it. I called the store and the Associate hung up on me instead of helping.
Frequently Asked Questions About Staples
What are the regular store hours for Staples in Needham, MA?
Staples in Needham is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM.
What types of services does Staples in Needham offer?
Staples provides printing, shipping, technology, travel, recycling, design services, passport photos, Amazon returns, TSA PreCheck®, coworking, podcasting, and pro services.
Which payment methods are accepted at this Staples location?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Does Staples in Needham offer pickup and delivery services?
Yes, they offer in-store pickup, curbside pickup, delivery, and same-day delivery.
What brands of products can I find at Staples in Needham?
Products include brands like Amazon, Avery, BIC, Dell, HP, Apple, Canon, Epson, Logitech, Microsoft, and many more.
Is there free Wi-Fi available at Staples in Needham?
Yes, Staples offers free Wi-Fi to its customers.
Are there any nearby medical facilities close to Staples in Needham?
Yes, CED Clinic and Lown Institute are nearby, providing hospital, counseling, and medical services.
What nearby businesses can assist with legal or professional services?
Lannik Law and Genuine Business Advisors offer professional and legal services close to Staples in Needham.
Can customers visit pet-related stores near Staples in Needham?
Yes, pet services like Petco, Vetco Vaccination Clinic, and Just Food For Dogs are nearby and can be visited before or after shopping at Staples.
How can the nearby shipping centers benefit Staples customers?
Nearby UPS Alliance Shipping Partner provides additional courier and delivery options, complementing Staples' shipping services.
Brand Certified Facts from Staples
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Certified March 01, 2026Yext Knowledge Graph
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