Staples

4.0
163 reviews
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Business Details

163 Highland Ave, Needham, MA
02494, United States
(781) 449-5766
https://stores.staples.com/ma/needham/163-highland-ave
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About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Needham, MA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
163 Highland Ave, Needham, MA
02494, United States

Hours

Reviews

4.0
163 reviews
5 stars
100
4 stars
27
3 stars
5
2 stars
4
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, others reported poor experiences with specific employees and long wait times.

Product Availability

Customers appreciated the variety of products available, though some noted that certain items were frequently out of stock.

Technical Services

Technical support received negative feedback, with multiple customers expressing frustration over unresolved issues and lack of responsiveness.

Store Environment

The store was generally described as clean and well-organized, with some customers noting improvements in the layout and services offered.
  • AV
    Abhi Verma
    Nov 29, 2025
    1.0
    I called Staples for a price match. I spent close to 2 hours to make sure I can explain. I sent them price comparison from Staples.com and even then they refused to do it. The product in question was an iPad on Staples.com. On their own website, they reduced the price by $79 in a single day and it is on their own website. They refused to price match even when I provided evidence on their website.
  • DL
    Dan L
    Oct 27, 2025
    1.0
    Do not order Amazon packages to the locker here. It is broken.
  • YC
    Yeung Chan
    Oct 17, 2025
    5.0
    Excellent surface and promo offer
  • MS
    Marlene Shea
    Oct 14, 2025
    5.0
    went here for passport photos and it was quick, easy, and affordable. The staples associate that helped us out was super nice too!
  • AC
    Anto Chittilappilly
    Sep 26, 2025
    1.0
    Poor customer service
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Frequently Asked Questions About Staples

What are the regular store hours for Staples in Needham, MA?

Staples in Needham is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM.

What types of services does Staples in Needham offer?

Staples provides printing, shipping, technology, travel, recycling, design services, passport photos, Amazon returns, TSA PreCheck®, coworking, podcasting, and pro services.