Visit FedEx Ship Center in Needham, MA when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
Many customers reported poor customer service, including unhelpful staff and long wait times.
Delivery Issues
Numerous complaints about failed delivery attempts and packages being delayed or lost.
Staff Attitude
Mixed reviews on staff attitude, with some praising helpfulness while others reported rudeness.
Efficiency
Customers frequently mentioned slow service and inefficiency at this location.
BF
Bubblegum Fluff
Dec 16, 2025
4.0
No call back but it looks like it’s done, so thanks.
RS
Robin Seaholm
Nov 26, 2025
1.0
I wish there was a way to give them a negative 10 review. This location is responsible for Drop Box pickups. I have a package that has been sitting in one for SEVEN DAYS. I've been on the phone for two days trying to arrange for it to be picked up.
I think it will sit there forever. 100 years from now, an archeologist will find that package still sitting in that box.
JR
Jill Ryan
Nov 12, 2025
1.0
Absolutely terrible 20 minutes and they still couldn’t print the label for my box to ship.
Go anywhere else
BK
Boris Kundu
Nov 10, 2025
1.0
Nobody comes to the front desk even after calling out. But you can hear and see people talking, and they can see you too.