Staples

Reviews

• DK

  Delia Keka

  Apr 24, 2026
  1.0
  John was very rude and not patient at all while I was trying to get my TSA precheck done. I asked clarifying questions “oh i don’t live in this city” and I get a response like “I never asked you that I asked you where your place of birth was if you just listened” that’s just one response that was rude and disrespectful there were several others. I don’t know if he was just having a really bad day but he made my day worse! I don’t even write reviews but I will now because this was horrible customer service and bad communication.
• JM

  Janice Malkin

  Apr 22, 2026
  5.0
  I recently visited the Staples in Natick, Massachusetts, and had an excellent experience. Upon entering, I was warmly greeted by Missy, who was incredibly helpful. She offered valuable suggestions on sizing and color choices for my print project, demonstrating both patience and a genuine interest in assisting customers. The quality of the printing was excellent, exceeding my expectations. I also asked to speak with an employee who may know about laser printers, as I had purchased one from them a couple of years ago and was encountering an error message I couldn’t figure out. Andrew took the time to assist me and provided a suggestion I hadn’t tried before. When I implemented his advice at home, it resolved the problem. Overall, I highly recommend this Staples location for its outstanding customer service and commitment to helping patrons.
• LV

  lyndon viana

  Apr 22, 2026
  5.0
  When to this place to print large format building plans,glad they are still around great place
• GS

  greenGoat Shop

  Apr 22, 2026
  5.0
  Easy parking, large selection, and the DIY printers are always functioning. For someone who let go of her printer years ago... this is huge.
• BW

  Bill Withers

  Apr 21, 2026
  1.0
  Wife was subject here today to a mentally unstable customer who harassed her and other customers all day, taking up the entire customer table with her paperwork and talking to herself constantly so no one had any room for their work or could concentrate. Customer harassed my wife on several occasions and stated that "this is a public space" and my wife could leave if she needed space or quiet. Staples is a business. It depends on customers from the community having a safe, sane place to get some printing done. The Manager was consulted several times but did not remove the harassing customer. Instead, my wife had to sit in her car to do her printing project then was put at another (uncomfortable) make-shift table to do her work. This was totally the wrong way to handle this.

Frequently Asked Questions About Staples