United States Postal Service

2.4
19 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 18 Huron Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
18 Huron Dr, Natick, MA
01760, United States

Hours

Reviews

2.4
19 reviews
5 stars
6
4 stars
1
3 stars
0
2 stars
0
1 star
12
  • SC
    Shiyu Chen
    Nov 19, 2025
    1.0
    Awful experience again and again. One of the staff here is consistently rude and impatient, acting as if customers owed him 100 million dollars or if he simply dislikes his job. I’ve been to this location many times because I work nearby, and every time he’s in a bad mood. Once he refused to scan my prepaid label with an estimated delivery time of 3–4 days. The package ultimately arrived nearly a month later. For two weeks after I dropped it off, the tracking only showed “label created.” When I returned to ask if there was any way to check on it, the same staff member, again with the same rude attitude, told me they take no responsibility for prepaid labels. A few days later, the first tracking update showed the package in a city completely opposite of the intended destination. I will never return to this USPS site, even though it’s close to me.
  • SK
    Steve Kelly
    Sep 26, 2025
    1.0
    Very rude service from the man others have mentioned.
  • YZ
    Yankai Zhang
    Dec 2, 2019
    1.0
    Cold faced staff, only interested in his cellphone.
  • KS
    Karl S.
    Dec 17, 2016
    5.0
    This is a full-service post office. There's ample parking and it's not crowded. Traffic is generally light.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.