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Visit your local Post Office™ at 18 Huron Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Awful experience again and again. One of the staff here is consistently rude and impatient, acting as if customers owed him 100 million dollars or if he simply dislikes his job. I’ve been to this location many times because I work nearby, and every time he’s in a bad mood.
Once he refused to scan my prepaid label with an estimated delivery time of 3–4 days. The package ultimately arrived nearly a month later. For two weeks after I dropped it off, the tracking only showed “label created.” When I returned to ask if there was any way to check on it, the same staff member, again with the same rude attitude, told me they take no responsibility for prepaid labels.
A few days later, the first tracking update showed the package in a city completely opposite of the intended destination.
I will never return to this USPS site, even though it’s close to me.
SK
Steve Kelly
Sep 26, 2025
1.0
Very rude service from the man others have mentioned.
EM
Emily Mason-Osann
Mar 6, 2024
1.0
Coming to this post office is always a frustrating and horrible experience. They close from 2-3 pm, despite hours being posted as 9-5. Very unwilling to help out or have any flexibility. I brought in a package in a reused box with a crossed out label, he refused it, wouldn't tape the new label over the old one, or give me a piece of scrap paper to cover it, and tried to sell me a new box for it. USPS policy clearly says old labels can be blacked out or covered, they don't need to be removed.
YZ
Yankai Zhang
Dec 2, 2019
1.0
Cold faced staff, only interested in his cellphone.
CZ
Carina Zhang
Mar 7, 2017
1.0
Very awful experience! Super bad customer service. I just need to tape my box. The lady ask me to buy a new tape. I said I have never heard about this. She said you can go to another post office. Even she didn't help me tape my box and label . What a "great place " :(
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
Where is the United States Postal Service branch located in Natick?
It is located at 18 Huron Dr, Natick, MA 01760.
What are the regular business hours for this Post Office?
Monday through Friday, it is open from 9:00 AM to 5:00 PM; on Saturdays, it is open from 9:00 AM to 2:00 PM. It is closed on Sundays.
Can I apply for a U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State, and most locations can also take your passport photo.
Do I need an appointment for passport services at this location?
Most Post Offices offering passport services require an appointment scheduled via the online scheduler, although limited walk-in hours are available at some locations.
How much does it cost to have a passport photo taken here?
The fee for a passport photo at USPS is currently $15.
Can I rent a PO Box at this Post Office, and how do I reserve one?
Yes, PO Boxes can be searched and reserved online securely. You'll receive instructions to complete your setup in person at the Post Office.
Do customers have 24/7 access to PO Boxes after the Post Office is closed?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary by location. Please check directly with the local Post Office for specific lobby hours.
What nearby educational facilities are close to this Post Office?
Crossroads School for Children is nearby, which may be useful for families visiting the Post Office who have children attending or visiting the school.
Are there any local healthcare or medical research centers near the Post Office?
Yes, Allurion Technologies and InfuTronix Solutions are nearby medical and research facilities that customers or local workers might find of interest.
What nearby places can help customers with property or real estate needs after visiting the Post Office?
Aguirre Management Group-AMG and Berkshire Hathaway HomeServices Commonwealth Real Estate are nearby for any property management or real estate services.