United States Postal Service

3.1
34 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 15 Common St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
15 Common St, Natick, MA
01760, United States

Hours

Reviews

3.1
34 reviews
5 stars
14
4 stars
3
3 stars
1
2 stars
3
1 star
13
  • MB
    Ms. Brianna
    Dec 31, 2025
    1.0
    Today I went in to the post office in Natick, MA on 15 common st to mail a soft envelope to a friend. I went in with two other letters to mail out as well. She looked at me when she saw the soft envelope and blatantly said "What the heck is this?" ( This is my first time mailing a soft envelope) I said "excuse me?" She said "You're missing information, I can't send this out" Instead of telling me where I went wrong, or how to proceed correctly, she rudely just said she wouldn't send it out. I obviously got upset, and she took my other two envelopes, and she THREW THEM OVER HER SHOULDER into their mail cart. The disrespect in this place is over the top unprofessional and so rude! She told me to never come back. They also take forever to do the littlest things. I've had a couple rude encounters here but this was the worst. She shouldn't be in customer service if she can't great customers or even smile. She didn't even smile at me when I came to the counter.
  • VB
    Vedatman Basu
    Nov 26, 2025
    2.0
    Racist Experience. A older white gentlemen was infront of my who got tended to in a decent manner. The middle aged white man who then served me was curt and dismissive. I had a couple of questions, but I didn't hold the line up more than 4 minutes. Then he told me "Alright, I have other customers I need to tend to." ?! 4 minutes. 4 minutes and I get this kind of treatment. I know retail is stressful, but I just saw how he treated the man infront of me. And the reason I get treated like this is why?
  • VG
    vicki green
    Nov 15, 2025
    4.0
    Very nasty attitude. Would never go to this post office again...... update i went back, and got a different lady, she was great..... Ms. Moon turned a bad day into a great one....
  • JN
    John Nicol
    Jul 9, 2022
    5.0
    This facility stamps it’s authority on Natick Common😉 Post your mail, then head over to Park Street for a home made ice cream by way of reward.
  • WP
    William Pettengill
    Sep 3, 2020
    4.0
    I've gone to this office for about two years. Just get postage on a box or to buy stamps, basic things. The staff there always has been helpful and experienced with my questions. I'd say if you dont like lines go at off hours, pretty self explanatory.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.