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Visit your local Post Office™ at 15 Common St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Today I went in to the post office in Natick, MA on 15 common st to mail a soft envelope to a friend. I went in with two other letters to mail out as well. She looked at me when she saw the soft envelope and blatantly said "What the heck is this?" ( This is my first time mailing a soft envelope) I said "excuse me?" She said "You're missing information, I can't send this out" Instead of telling me where I went wrong, or how to proceed correctly, she rudely just said she wouldn't send it out. I obviously got upset, and she took my other two envelopes, and she THREW THEM OVER HER SHOULDER into their mail cart. The disrespect in this place is over the top unprofessional and so rude! She told me to never come back. They also take forever to do the littlest things. I've had a couple rude encounters here but this was the worst. She shouldn't be in customer service if she can't great customers or even smile. She didn't even smile at me when I came to the counter.
VB
Vedatman Basu
Nov 26, 2025
2.0
Racist Experience.
A older white gentlemen was infront of my who got tended to in a decent manner.
The middle aged white man who then served me was curt and dismissive. I had a couple of questions, but I didn't hold the line up more than 4 minutes. Then he told me "Alright, I have other customers I need to tend to."
?! 4 minutes. 4 minutes and I get this kind of treatment. I know retail is stressful, but I just saw how he treated the man infront of me. And the reason I get treated like this is why?
VG
vicki green
Nov 15, 2025
4.0
Very nasty attitude. Would never go to this post office again...... update i went back, and got a different lady, she was great..... Ms. Moon turned a bad day into a great one....
JN
John Nicol
Jul 9, 2022
5.0
This facility stamps it’s authority on Natick Common😉 Post your mail, then head over to Park Street for a home made ice cream by way of reward.
WP
William Pettengill
Sep 3, 2020
4.0
I've gone to this office for about two years. Just get postage on a box or to buy stamps, basic things. The staff there always has been helpful and experienced with my questions. I'd say if you dont like lines go at off hours, pretty self explanatory.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services are offered at the United States Postal Service location at 15 Common St?
You can send mail and packages, get money orders, access PO Boxes, apply for passports, purchase gift cards, and more at this Post Office.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can also take your passport photo with an appointment.
Do I need an appointment for passport services at this location?
Yes, most passport services require an appointment via the online scheduler, although limited walk-in hours may be available at select locations.
What are the operating hours for this Post Office?
Monday through Friday, it’s open from 8:30 AM to 5:00 PM; Saturday from 9:00 AM to 2:00 PM; and it’s closed on Sundays.
How can I rent a PO Box at this Post Office?
You can apply for a PO Box online or in person with two valid IDs and a completed application form. Online reservations are available at the USPS website.
Is 24/7 lobby access available for PO Boxes at this location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours can vary, so it's best to confirm with this local Post Office.
How much does a passport photo cost at this Post Office?
The current fee for a passport photo is $15 at USPS locations.
What can I do at Natick Farmers Market near the Post Office?
After visiting the Post Office, you can enjoy fresh fruits and vegetables and groceries at the Natick Farmers Market, which is nearby.
Is there a place near the Post Office to enjoy ice cream or a smoothie?
Yes, Park Street Ice Cream Shoppe is nearby, offering ice cream, café options, and smoothies perfect for a treat before or after your visit.
How can visiting the Natick Cooperative Playgroup benefit families near the Post Office?
Natick Cooperative Playgroup is a nearby community center and park that provides social opportunities and services for families and children.