The UPS Store

3.7
247 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6264 in Milford offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - @ Querry Square Plaza.

Details

  • DeliveryAvailable
  • Curbside pickupAvailable
  • [Free/Paid] wi-fiNot available
  • Onsite servicesAvailable

Location

The UPS Store
196 E Main St, Milford, MA
01757, United States

Hours

Reviews

3.7
247 reviews
5 stars
152
4 stars
11
3 stars
8
2 stars
7
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.

Efficiency

Customers frequently mentioned quick and efficient service, especially for package drop-offs and returns.

Mixed Experiences

While many reviews were positive, there were notable complaints about rude staff and poor customer service in some instances.

Cleanliness

The store was generally reported as clean and organized, contributing to a pleasant customer experience.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, particularly regarding charges for tape and other services.
  • AP
    Annie Parnell
    Dec 28, 2025
    5.0
    I return here so often the staff are like friends! Great folks! EXCELLENT, EASY DROP OFF! Boom! Very happy coming here!
  • SJ
    Susan Jacobs
    Dec 21, 2025
    5.0
    The staff at this store are very helpful. Even though I had a prepaid shipping labeled and was just dropping off my package, Joe looked over my package to make sure it would ship as quickly as possible. There is 15 minute parking in front of the store, which is very convenient.
  • TG
    Terry Gowing
    Dec 20, 2025
    4.0
    Went in to have a document notarized. Only brought the physical part of the document that needed signing. He understandably said he needed to see the rest of the document to sign. I brought it up on my phone and he still refused saying he needed to see it on paper. Absurd. I returned with the full document and the next worker turned it around. He was apologetic and personable and offered that had he known, he'd have printed it for me instead of sending me home to print it.
  • SB
    Shayne B
    Dec 15, 2025
    5.0
    No issues
  • RG
    Reverend Robert Gill
    Nov 23, 2025
    5.0
    My wife and I had to return three packages to Amazon through this UPS store as a drop off point for all the returns. I must admit after reading the first review I was very hesitant because of the prom that they individual had with their two iPhones so I was determined to get a receipt from them. My wife and I went in on the Sunday morning, November 23rd and the young lady that took our returns was so kind and respectful to us. We were having trouble through the email to bring up the QR scan so she said use the Amazon app it’s a lot easier. She scanned all three items in and she says to us I’m going to give you a receipt for each one and I will stay on together so you don’t get misplaced and you will know that you wasn’t got them returned if any questions come up for me, Amazon. This young lady was very, very kind. She went above and beyond. She also was a person you could see who liked to smile. She also cared about what she was doing, and you could see that in her. The two of us were very impressed with her because she was so helpful. She went above and beyond as far as we are concerned, we would recommend this store with no issues, especially if it’s her again she’s a real nice kid.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 9:00 AM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Milford provide?

The UPS Store in Milford offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.