United States Postal Service

4.5
13 reviews

About

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Visit your local Post Office™ at 41 S Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
41 S Main St, Middleton, MA
01949, United States

Hours

Reviews

4.5
13 reviews
5 stars
9
4 stars
3
3 stars
0
2 stars
0
1 star
1
  • CW
    Chris Wright
    Aug 27, 2025
    5.0
    I have visited this post office several times in the last few weeks and have had nothing short of outstanding service. The staff all are extremely timely, courteous, and helpful. There is rarely a line and if there is, there are 2 associates helping up front. The attitude of the staff is positive, kind, but also professional and helpful. All the staff I have interacted with are kind, but Alicia especially has been amazing. I have a somewhat complex and time consuming transaction and she doesn’t skip a beat with it. She embodies what every employee should strive for and I would go out of my way to visit this location as unfortunately I have not had this same experience at all locations, it varies wildly. 5 shining stars to Alicia and this location!
  • JN
    James Nangle
    May 2, 2025
    5.0
    I have had a post office box in Middleton for over 40 years now. I am about to move and I want to say thank you to the Middleton, post office. I am now on general delivery and also on Oxygen 24 seven and the post office help, helps me out to my car if there is too much weight with the mail I receive. Any problem I’ve had they’ve gone out of their way to try to help me, including coming to my door at my house one day to make sure I was OK. I hope I find the same service where I am moving to, but I I will always remember the service that my small town post office gave to me in my time of need. Thank you Middleton, post office from James Nangle.
  • DA
    Deena “Mikie” Aliberti
    Dec 4, 2023
    4.0
    I gave a 4 star rating because I've always had very good customer service at the Middleton Post Office, but today I was so annoyed and felt compelled to air my grievance. I called their phone number not once, not twice, but 3 times this morning. It range 11 times then straight to a busy signal. NO ONE would answer the phone! I had a very quick, simple question. All I wanted was my carrier's name so I could put it on her Christmas card. The greeting says to stay on the line for the next available representative. I ended up having to drive to the post office just to get my question answered. The woman behind the counter first said they were too busy to answer the phone this morning, then told me that she didn't even think the ringer was on because the phone hadn't rung all day. Seriously????? I too work in a busy office, but would never, ever not answer the phone. To shut the ringer off so they don't have to is not just bad customer service, it's downright rude!
  • PT
    Paul Teague
    Jan 30, 2023
    5.0
    Many thanks and much appreciation to Sarah at the Middleton Post Office for her help in resolving a hold-mail situation. She was prompt, courteous, and efficient. Thank you, Sarah and staff.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.