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United States Postal Service

2.2
(144 reviews)

Business Details

20 Forest St, Medford, MA
02155, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 20 Forest St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
20 Forest St, Medford, MA
02155, United States

Hours

Monday7:30 AM - 5:30 PM
Tuesday7:30 AM - 5:30 PM
Wednesday7:30 AM - 5:30 PM
Thursday7:30 AM - 5:30 PM
Friday7:30 AM - 5:30 PM
Saturday7:30 AM - 3:00 PM
SundayClosed

Reviews

2.2
144 reviews
5 stars
29
4 stars
8
3 stars
7
2 stars
14
1 star
86
  • SP
    Sally Port
    1 day ago
    1.0
    Incompetence. Awful service and management is clueless
  • KF
    Kevin Foley
    Apr 4, 2026
    1.0
    Very rude employees, long lines, and just not well organized system
  • LL
    Luis Lora
    Mar 16, 2026
    1.0
    The worst, not helpful, and rude... they'll talk to you in an annoyed tone, looks for any reason to turn away if they can. Unprofessional and Lazy
  • PK
    pam korakod
    Mar 11, 2026
    1.0
    The staff here are incredibly “welcoming.” They don’t care how long you’ve been standing and waiting they’ll just pretend you don’t exist.
  • JA
    Jonathan Andrews
    Feb 6, 2026
    1.0
    This post office has the worst customer service ever. If I could give the review zero stars I would. The people that work behind the counter are slower than molasses. There is only one person that works behind the counter when there is a line of 5-6 people at a time.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified April 05, 2026Yext Knowledge Graph
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