Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 20 Forest St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.3
134 reviews
5 stars
29
4 stars
8
3 stars
7
2 stars
15
1 star
75
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unprofessional staff, leading to a negative customer experience.
Efficiency
Customers frequently reported long wait times and slow service, often with only one clerk available despite high customer volume.
Lost Packages
Several customers experienced issues with lost or misdelivered packages, causing frustration and dissatisfaction.
Appointment Issues
Customers faced problems with passport appointments, including unprofessional handling and lack of communication regarding availability.
Overall Experience
The overall sentiment is overwhelmingly negative, with many customers recommending alternative post office locations.
- LCLuma C6 days ago1.0The drivers don't respect rotary and also get mad if you beep and stop the truck to complain. P.s: at the middle of the route. This happened 5:35ish on Tuesday
- MBMilos BjelicaNov 14, 20251.0I arrived a bit early to my passport appointment, there was no one in the post office at the moment and maybe 2 ppl had come in the next 15min. But the officer told me to wait for my time so ppl don’t wait in line! Ridiculous
- JLJohn LNov 5, 20254.0Dropped off a package on a Tuesday afternoon. There was no one in line. One window was open. The friendly USPS associate greeted me and took care of my package in under a minute. Thank you!
- CCCharldine G. CelestinOct 11, 20251.0USPS in Medford I am very disappointed, frustrated and upset. On September 26, I sent to renew my apartment lease a document and 2 checks all together in an enveloppe with stamp and the correct address they got lost in the mail. We are on October 11,2025 more than two weeks the receiver an office in Somerville,MA never found them. My review is zero.
- ATA ThackerOct 2, 20251.0Made passport appointment, but their camera is broken, so thet can't take photos.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 20 Forest St?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can also take passport photos by appointment.
Do I need an appointment for passport services at this USPS?
Most passport services require an appointment made through the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours for this USPS location?
The post office is open Monday to Friday from 7:30 AM to 5:30 PM, and on Saturday from 7:30 AM to 3:00 PM. It is closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search and reserve PO Boxes online securely at https://www.usps.com/manage/po-boxes.htm and complete the setup in person at the Post Office.
Is there 24/7 access to PO Boxes at 20 Forest St USPS?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary by location. Check with this Post Office for specific lobby hours.
What is a nearby store where I could shop for women's clothing before or after visiting the Post Office?
Stellina Apparel is a nearby women's clothing and fashion accessories store where you can shop conveniently before or after your USPS visit.
Are there any nearby food options near the USPS at 20 Forest St?
Yes, Tom Yum Koong Restaurant offers Thai cuisine, Modern Pastry Shop serves Italian pastries, and Dunkin Donuts provides coffee and breakfast nearby.
What recreational activities can I access near the United States Postal Service?
The Medford Recreation Center, located nearby, offers sports, gym facilities, and recreational activities to enjoy before or after your Post Office visit.