The UPS Store

2.3
146 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0448 in Medford offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Medford Square.

Details

  • DeliveryNot available

Location

The UPS Store
47 High St, Medford, MA
02155, United States

Hours

Reviews

2.3
146 reviews
5 stars
38
4 stars
5
3 stars
7
2 stars
9
1 star
87

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several experiences highlighting a lack of professionalism and poor service attitudes.

Operational Issues

Frequent complaints about inconsistent hours, being closed during posted hours, and unavailability of services like notary and printing.

Pricing Concerns

Customers expressed frustration over high charges for basic services, such as printing labels and providing tape, often feeling overcharged compared to other locations.

Mixed Experiences

While some customers had positive interactions and found staff helpful, these experiences were overshadowed by numerous negative reviews highlighting systemic issues.
  • RL
    Rui Li
    Jan 3, 2026
    5.0
    Not sure why people gave low score here. It is just a typical ups store, so there will be all sorts of issues, but overall it makes our lives easy. we local people need this business here.
  • AB
    alex Blakelock
    Dec 2, 2025
    1.0
    Went to get something notarized multiple times only to be told to wait for the person to come back from somewhere else. Waste of time use a different location.
  • CS
    caroline stockbridge
    Nov 19, 2025
    5.0
    Very helpful people.
  • KA
    kelv alca
    Sep 19, 2025
    1.0
    Drove 20 mins after I called to get a notary signature. Told me wait until after 2 pm, I did and they told me notary guy is not around and dont know when they will be back Do not waste your time with this business
  • TW
    Tharindu Weerasooriya
    Sep 7, 2025
    5.0
    Higher rating for visibility. Nothing against the employees but against the owners of the UPS Store (since they are franchise). They charge you $2 just to tape it, not for an actual tape just for the tape. There is a CVS next door you can get an entire tape roll for about $5 (heavy duty). But other than that, as long as you have the label, you are good to go.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Medford offer?

The UPS Store #0448 in Medford offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, passport/photo ID services, and computer access.