United States Postal Service

2.8
81 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 1602 Blue Hill Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1602 Blue Hill Ave, Mattapan, MA
02126, United States

Hours

Reviews

2.8
81 reviews
5 stars
32
4 stars
3
3 stars
3
2 stars
3
1 star
40
  • BA
    Brandon Abrams
    Oct 10, 2025
    5.0
    How to address discrepancy with the post office and I went to the Mattapn post office and I spoke with Kate and she was able to take care of the issue with no problem. Talk about express service on a Friday. I was very grateful.
  • DK
    Dan Kiernan
    Aug 8, 2025
    1.0
    I wish I looked up the reviews and saw all the people complaining about their experience with passport services before I made my appointment. I went in 5-10 mins before my scheduled time. They send me to the window for the passports and the guy says “I’m closed”. I said “I have an appointment”. He tells me “no you don’t”. He never even looked it up or asked my name. So unprofessional. So I give him my name and he realizes I do have an appointment but he says I’m early so I have to wait.. I just stood there and he sat there for about 5 minutes doing nothing but waiting for it to be my appointment time. He didn’t help any other customers or anything. So my time comes and first thing he says is “social security card?”. I told him my number was on the form already. He says “no I need the card”, which he doesn’t, he just needs the number. I told him the social security card is not required. This man tells me “the post office doesn’t require it, I do”. Such wild behavior! I went to West Roxbury and they were great! They made it so fast and easy. The guy in Mattapan argued with me for longer than it took West Roxbury to do it professionally. They just refuse to help people in Mattapan because they can’t be bothered, they don’t want to work. And I did not need my social security card in West Roxbury.
  • GF
    Gelin Fernandez
    Aug 7, 2025
    1.0
    El peor servicio que pueda existir los empleados al parecer no están conforme con su trabajo y brindan el peor servicio al cliente.
  • CJ
    Chelly Jp
    Aug 6, 2025
    1.0
    I never received my package and when I went to the post office they had find out that they delivered it to the wrong address and I spent 400 $ on this expensive item this is very unprofessional and inappropriate, unacceptable I’ve never in my 22 years of living have experienced this inappropriate incident!!!!!!!!!!!!
  • JB
    Jacemira Barros
    Jul 5, 2025
    1.0
    The worst post office Do never go there for passport bad costume service, they very very rude Never again

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.