United States Postal Service

2.9
28 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 11 Market St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
11 Market St, Mashpee, MA
02649, United States

Hours

Reviews

2.9
28 reviews
5 stars
11
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13
  • SL
    Steven Lombardini
    Oct 8, 2025
    5.0
    Went to this location in hopes of some assistance with a Passport submission. The entire staff was great and helped well beyond my expectations. They were very knowledgeable on the passport details and requirements and gave some great advise on how to properly navigate the submission and save some money on services I did not need. The customer service was truly exceptional!
  • AW
    Ariana Wood
    Jul 15, 2025
    5.0
    The two ladies I have worked with are so lovely and helpful - Elisse and unfortunately I can’t remember the other woman’s name but they are both great! I had come from the North Falmouth USPS and the guy was so mean. I will only go to Mashpee from here on out!!!
  • MH
    Maryanne Harkins
    Jun 27, 2025
    1.0
    “Priority Mail”. What a joke! 1-3 days projected delivery and tracking service. I sent something Priority Mail, with a charge of $10 on June 17. Today is June 27 and it STILL has not arrived at its directed location and I don’t think it ever will. The first debacle is it sat in a Springfield MA mail center for at least 5 days. Seriously. 5 DAYS!! 😡 Then, the second debacle was that the stellar employees at that location “discovered” it in some pile of mail rubble, then they manually sent it on WITHOUT scanning it so that I could track it further. 🙄 So now I have to pay $35 to stop payment on a check and you can bet I won’t send the next one by US Mail. I’d rather walk it there! My assumption is that the only requirement for working for the post office is breathing. Brain function and capability are not requirements. What a disgrace!
  • MD
    Meghan Day
    May 9, 2024
    1.0
    Completely unhelpful. Recently moved and accidentally got a package delivered to my mothers house (which i was fine with) and it was being held up at the post office. So I called them and they told me that it was going to be forwarded to my new address and to just wait a couple days. A couple days go by and I get a notification that they disposed of my package. To then tell me there’s nothing they can do because I sent it to the wrong address (even though i told them i was fine with it being delivered to my mothers.) $100 down the drain.
  • MB
    Matty B
    Dec 14, 2017
    1.0
    This is by far the worst post office ever. Between the employees to the service they provide. They are rotten and rude. Have a so called policy that they do not deliver to a place that has dogs. What? SO that would be a lot of places and houses. Why would I have dogs that bite in my place of business. They have cost me business over and over!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.