Brand Certified
United States Postal Service
3.0(82 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
20 Florence St, Marlborough, MA
01752, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 20 Florence St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
3.0
82 reviews
5 stars
34
4 stars
9
3 stars0
2 stars
2
1 star
37
- JCJohn CrossmanFeb 6, 20261.0I used to have a great postman. He moved to a new route and it horrible. My mail delivery is not consistent. I see mail I wad supposed to get, on the app that never arrived. We need to get the Route Inspectors out here in Marlborough, too see what the hell is going on. Even when you go to the office, the postal workers are miserable. They are always unpleasant to deal with. The photo on the left got mail, while the photo on the right does not. They claim that is is not enough room to drive up to the mailbox on the right. Do better!
- AFA FFeb 4, 20261.0Suely is so rude. Everytime I come here she always has a terrible attitude and awful customer service skills. Everytime she interacts with a customer she is very short with them, demanding and this makes my experiences terrible.
- GBGeorge BJan 29, 20265.0The people who work there are always kind and helpful . They are excellent at dealing with a diverse and sometimes impatient group of people.
- IIIMEANBUSINESSOct 27, 20251.0I had a package to be delivered and they said my Apt number is invalid it is not invalid not only that as soon as I saw the problem I called first thing in the am and they stated they would let the carrier know to leave at my home or return it to the post office to be picked up. Time sensitive item and neither was done. I was told I could pick it up between 4:30-5pm so I left work and drove to the post office only be told they sent it back to the carrier.
- JTjohny tangOct 14, 20255.0Good Service!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 20 Florence St, Marlborough, MA?
You can send mail and ship packages, get money orders, rent Post Office™ boxes, apply for passports, purchase gift cards, and more.
Can I apply for a passport at this USPS location, and do I need an appointment?
Yes, you can apply for a first-time U.S. passport here. Most passport services require an appointment scheduled through the online scheduler, though limited walk-in passport hours may be available.
Does this USPS location provide passport photo services and what is the cost?
Yes, passport photo services are available by appointment, and the fee for a passport photo is $15.
How can I rent a PO Box at this Post Office and what are the costs involved?
You can search for and reserve available PO Boxes online or apply in person with two valid IDs. Prices vary by location; check the USPS website with your ZIP Code for exact rates.
What are the operating hours for the USPS location at 20 Florence St?
Monday to Friday, the Post Office is open from 8:30 AM to 6:00 PM, and on Saturday from 8:30 AM to 2:00 PM. It is closed on Sundays.
How can I schedule an appointment for passport services at this USPS branch?
Appointments can be scheduled using the USPS online scheduler via the provided reservation URL.
Are there any other postal services or locations nearby the Marlborough USPS branch?
Yes, nearby postal locations include US Post Office, Post Office-Marlborough, and another United States Postal Service office, which offer various mailing and freight services.
What nearby dining options are available if I want to grab a bite before or after visiting the USPS?
You can visit The Vin Bin, a nearby cafe and sandwich shop offering beer, wine, and food, conveniently close to the Post Office.
Are there any local services near the USPS that might be helpful for residents or visitors?
Nearby services include Marlborough Regional Chamber of Commerce for community resources, Barone Family Chiropractic for health services, and multiple real estate agencies like Tunnera Real Estate and Fireside Real Estate.
How can a customer access their PO Box after the Post Office lobby closes?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours can vary by location; check with the local Post Office for specific hours.
Brand Certified Facts from United States Postal Service
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