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United States Postal Service

3.1
(33 reviews)

Business Details

27 Smith St, Marblehead, MA
01945, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 27 Smith St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
27 Smith St, Marblehead, MA
01945, United States

Hours

Monday8:00 AM - 5:30 PM
Tuesday8:00 AM - 5:30 PM
Wednesday8:00 AM - 5:30 PM
Thursday8:00 AM - 5:30 PM
Friday8:00 AM - 5:30 PM
Saturday8:00 AM - 1:00 PM
SundayClosed

Reviews

3.1
33 reviews
5 stars
15
4 stars
2
3 stars
0
2 stars
2
1 star
14
  • MA
    Matthew Arnold
    Mar 31, 2026
    1.0
    Garbage customer service. I purposely go to any other Post Office except this one. They have no clue what they are doing.
  • KB
    Karina Brooks
    Mar 31, 2026
    1.0
    The employees were really rude and not helpful at all. They came across as condescending and I didn't enjoy their backhanded remarks, especially when I asked a simple question about mailing a package. It made me feel uncomfortable and honestly pretty bad just for needing help.
  • SS
    Sam
    Feb 27, 2026
    1.0
    Worst postal office. Staff is extremely rude. We schedule a passport appointment, were there on time, made a little mistake on the form, we asked for an extra copy, the lady said that they didn’t have any printers working and that there were no forms printed, we asked if we could print the form ourselves and come back, old lady was really rude told us that she didn’t have time wait and that we had to make another appointment for another day. Postal office with no printers and no passport forms?
  • DH
    Deanna Harner
    Dec 26, 2025
    1.0
    I went in to mail packages and the man did not smile, gave one word answers and told me I had to hand write labels on all the boxes. I left and went to another location, and had a completely different experience, bonus… they printed the labels for me! I understand working for govt can be frustrating, but if you choose to stay working for them, do your job, do it with courtesy and respect…and add a smile to make your day go better.
  • GF
    Grace Fu
    Oct 18, 2025
    4.0
    Fast service and the lady there is very nice.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified April 26, 2026Yext Knowledge Graph
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