United States Postal Service

3.3
29 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 27 Smith St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
27 Smith St, Marblehead, MA
01945, United States

Hours

Reviews

3.3
29 reviews
5 stars
15
4 stars
2
3 stars
0
2 stars
2
1 star
10
  • GF
    Grace Fu
    Oct 18, 2025
    4.0
    Fast service and the lady there is very nice.
  • BB
    baked beans
    Aug 27, 2025
    1.0
    Miserable experience with the passport officer, who was late to my appointment and rude. I see from another review that this employee, Sarah (Botox, filler, bleached blonde hair), has been rude to others as well. Note my last name is Spanish and the other review was from a person of color.
  • LL
    Laury
    Aug 26, 2025
    1.0
    If you’re a person color, I would not come to this post office. I was waiting in line and for every customer that went before me, they were greeted with a good morning and a smile, and were helped effortlessly by the time it’s my turn and I approached the employee. They don’t make eye contact with me and they ignore my good morning and greetings. I asked for a passport application and at first they said they didn’t have any and when I asked if they could check again, they said they Found some and Handed it over to me with attitude. Then when I had requested for a second application because I was getting them for both of my grandparents who are in the car waiting they said they didn’t have any anymore when I just saw The employee put more on top of her desk. As I walked away and said “thank you” “have a good day”. They continued to avoid eye contact and Stay silent. I’ve lived her my entire life and have never felt more vulnerable. DO BETTER MARBLEHEAD POST Office. This lovely woman’s name was Sarah
  • DD
    DEX
    Jul 13, 2025
    5.0
    Living in Marblehead has been a dream, and one of the unexpected highlights has been our incredible mailman, Javier. He’s always exceptionally polite, professional, and goes above and beyond with every delivery. Whether it’s a quick wave, a friendly smile, or carefully placing packages in a safe spot, Javier truly stands out. It’s rare to come across someone who takes such pride in their work, and we genuinely appreciate his consistency and kindness. Marblehead is lucky to have him—Javier is the gold standard of what a mail carrier should be!
  • SP
    steve parsons
    Aug 2, 2022
    5.0
    Great Post Office with lots of features and services, but without a doubt it is the people there that are the best. I've lived in three different states and been to many post offices, and by far the team at Marblehead is the best!!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.