Location.com logo
Person picking up a package from USPS smart lockers
Brand Certified

United States Postal Service

3.2
(31 reviews)

Business Details

27 Smith St, Marblehead, MA
01945, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 27 Smith St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
27 Smith St, Marblehead, MA
01945, United States

Hours

Reviews

3.2
31 reviews
5 stars
15
4 stars
2
3 stars
0
2 stars
2
1 star
12
  • SS
    Sam
    5 days ago
    1.0
    Worst postal office. Staff is extremely rude. We schedule a passport appointment, were there on time, made a little mistake on the form, we asked for an extra copy, the lady said that they didn’t have any printers working and that there were no forms printed, we asked if we could print the form ourselves and come back, old lady was really rude told us that she didn’t have time wait and that we had to make another appointment for another day. Postal office with no printers and no passport forms?
  • DH
    Deanna Harner
    Dec 26, 2025
    1.0
    I went in to mail packages and the man did not smile, gave one word answers and told me I had to hand write labels on all the boxes. I left and went to another location, and had a completely different experience, bonus… they printed the labels for me! I understand working for govt can be frustrating, but if you choose to stay working for them, do your job, do it with courtesy and respect…and add a smile to make your day go better.
  • GF
    Grace Fu
    Oct 18, 2025
    4.0
    Fast service and the lady there is very nice.
  • AF
    Amy Fraser
    Jul 24, 2023
    1.0
    The employees discussing how “hot” a customers body is, isn’t a good look. Prior to that they were having a conversation perpetuating stereotypes about folks who live in Marblehead. I’ve never experienced this here. Guess I should stick to going during the week and skip Saturday.
  • BD
    Brianna Desrochers
    Jan 7, 2021
    5.0
    I recently submitted a ticket online and the Marblehead Post Office called me within minutes. The gentleman I spoke to was extremely courteous and helpful, and advised someone would follow up with me on Monday. On Monday I received a follow-up call and voicemail, as well as a follow-up call on Tuesday to resolve the issue. I was extremely impressed with how quickly I was contacted, and how thorough the follow up was. I wish I had gotten names to give some shout outs - with the holidays and COVID, it’s important to recognize great customer service, and Marblehead Post Office delivered!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others