United States Postal Service

3.3
30 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 27 Smith St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
27 Smith St, Marblehead, MA
01945, United States

Hours

Reviews

3.3
30 reviews
5 stars
15
4 stars
2
3 stars
0
2 stars
2
1 star
11
  • DH
    Deanna Harner
    Dec 26, 2025
    1.0
    I went in to mail packages and the man did not smile, gave one word answers and told me I had to hand write labels on all the boxes. I left and went to another location, and had a completely different experience, bonus… they printed the labels for me! I understand working for govt can be frustrating, but if you choose to stay working for them, do your job, do it with courtesy and respect…and add a smile to make your day go better.
  • GF
    Grace Fu
    Oct 18, 2025
    4.0
    Fast service and the lady there is very nice.
  • BB
    baked beans
    Aug 27, 2025
    1.0
    Miserable experience with the passport officer, who was late to my appointment and rude. I see from another review that this employee, Sarah (Botox, filler, bleached blonde hair), has been rude to others as well. Note my last name is Spanish and the other review was from a person of color.
  • LL
    Laury
    Aug 26, 2025
    1.0
    If you’re a person color, I would not come to this post office. I was waiting in line and for every customer that went before me, they were greeted with a good morning and a smile, and were helped effortlessly by the time it’s my turn and I approached the employee. They don’t make eye contact with me and they ignore my good morning and greetings. I asked for a passport application and at first they said they didn’t have any and when I asked if they could check again, they said they Found some and Handed it over to me with attitude. Then when I had requested for a second application because I was getting them for both of my grandparents who are in the car waiting they said they didn’t have any anymore when I just saw The employee put more on top of her desk. As I walked away and said “thank you” “have a good day”. They continued to avoid eye contact and Stay silent. I’ve lived her my entire life and have never felt more vulnerable. DO BETTER MARBLEHEAD POST Office. This lovely woman’s name was Sarah
  • FQ
    Faith Quintero
    Aug 2, 2019
    5.0
    The workers in the post office are efficient, polite and personable. And the person who delivers our mail to the home is as well.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.