United States Postal Service

2.2
72 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 12 Giles Pl to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
12 Giles Pl, Mansfield, MA
02048, United States

Hours

Reviews

2.2
72 reviews
5 stars
16
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45
  • ER
    Enid Ricci
    3 days ago
    1.0
    The rudest counter service people ever. I cannot stand how short and rude some of the employees at the counter are. I would actually write his name in this review, but they don’t wear badges so the best I can do is tell you to avoid this post office until they figure out how to be kind to the patronS
  • DD
    Danyelle
    Nov 1, 2025
    5.0
    I would give them 10 stars of I could. I couldn't manage to catch the post person and I had a post that needed to be signed for. I called the post office and spoke to a man on the phone. I explained I was disabled and had tried to catch the postal worker. He was so kind,found my parcel and brought it to my house. So above and beyond. We have lived in Mansfield, Ma. For over a year and love it. This just adds to the love for our town. Ty again to the Postal worker. !!!!!!!
  • ND
    Nick D
    Oct 17, 2025
    1.0
    Dealt with a clerk who was incredibly rude, condescending, and defensive about their mistake in the passport process. It’s disappointing to see how customer service, accountability, and professionalism have completely gone out the window. I would not recommend this USPS location.
  • AF
    Abby Fitzgerald
    Sep 26, 2025
    1.0
    Baldy with the tats is very rude. Tried to use the FedEx/Walgreens nearby and they were having maintenance issues so I walked to this USPS to ship a package and was met with nothing but a bad attitude. I didn’t have the package ready for USPS since I was planning on a printed FedEx label (it was, however, fully packed in a box and taped, just not labeled) and I guess I ruined this employees life. First time I’ve ever walked out of a USPS without shipping a package as planned.
  • BP
    Ben Petznick
    Aug 26, 2025
    1.0
    I sent a package to Mansfield, MA. The last scan show it was not able to be delivered that day and they would redeliver on the next day. But never did, now they don't know where the package is. They are saying that it was delivered but it was not scanned. I now I had to refund my buyer and I am out the cost of the package and the product. Try to avoid this post office if you can.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.