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Visit your local Post Office™ at 12 Giles Pl to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
The rudest counter service people ever. I cannot stand how short and rude some of the employees at the counter are. I would actually write his name in this review, but they don’t wear badges so the best I can do is tell you to avoid this post office until they figure out how to be kind to the patronS
DD
Danyelle
Nov 1, 2025
5.0
I would give them 10 stars of I could. I couldn't manage to catch the post person and I had a post that needed to be signed for. I called the post office and spoke to a man on the phone. I explained I was disabled and had tried to catch the postal worker. He was so kind,found my parcel and brought it to my house. So above and beyond. We have lived in Mansfield, Ma. For over a year and love it. This just adds to the love for our town. Ty again to the Postal worker. !!!!!!!
ND
Nick D
Oct 17, 2025
1.0
Dealt with a clerk who was incredibly rude, condescending, and defensive about their mistake in the passport process. It’s disappointing to see how customer service, accountability, and professionalism have completely gone out the window. I would not recommend this USPS location.
AF
Abby Fitzgerald
Sep 26, 2025
1.0
Baldy with the tats is very rude. Tried to use the FedEx/Walgreens nearby and they were having maintenance issues so I walked to this USPS to ship a package and was met with nothing but a bad attitude. I didn’t have the package ready for USPS since I was planning on a printed FedEx label (it was, however, fully packed in a box and taped, just not labeled) and I guess I ruined this employees life. First time I’ve ever walked out of a USPS without shipping a package as planned.
BP
Ben Petznick
Aug 26, 2025
1.0
I sent a package to Mansfield, MA. The last scan show it was not able to be delivered that day and they would redeliver on the next day. But never did, now they don't know where the package is. They are saying that it was delivered but it was not scanned. I now I had to refund my buyer and I am out the cost of the package and the product. Try to avoid this post office if you can.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service at 12 Giles Pl, Mansfield?
You can send mail and ship packages, get money orders, rent PO Boxes, apply for passports, purchase gift cards, and more at this location.
Are passport applications accepted at this USPS location?
Yes, this Post Office accepts first-time passport applications and most locations also offer passport photo services. Make sure to complete and print your application form beforehand.
Do I need an appointment to use passport services at this Post Office?
Yes, most Post Offices offering passport services require an appointment via the online scheduler. Limited walk-in hours may be available at select locations.
What are the operating hours of the United States Postal Service at 12 Giles Pl?
Monday through Friday, the office is open from 8:30 AM to 5:00 PM, on Saturday from 9:00 AM to 12:00 PM, and it is closed on Sundays.
Can I get a PO Box online at this location and how do I access it?
Yes, you can reserve a PO Box online securely through the USPS website and complete the setup in person. Most locations, including this one, provide 24/7 lobby access to PO Boxes, though hours may vary.
What is the cost to take a passport photo at this Post Office?
The fee for a passport photo at USPS is $15.
How can nearby services like Mansfield Taxi and Livery make my visit to the Post Office easier?
You can use Mansfield Taxi and Livery, located nearby, for convenient transportation to and from the Post Office, especially if you have packages or documents to ship or receive.
What shopping options are available near the United States Postal Service at 12 Giles Pl?
Nearby shopping options include Oxford Bioscience III for retail needs, CVS Pharmacy for pharmacy and convenience items, and Leaf Boutique for clothing and jewelry, perfect for combining errands.
Are there other postal or shipping services nearby that I can visit?
Yes, there is another Post Office and a UPS Access Point location close by, offering alternative mailing and shipping solutions for your convenience.
Can I get additional services like money transfers near the Post Office?
Yes, Western Union is nearby for money transfer services and there are Bitcoin ATMs and banks like Santander Bank US ATM for financial transactions.