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United States Postal Service

2.7
(221 reviews)

Business Details

109 Mountain Ave, Malden, MA
02148, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 109 Mountain Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
109 Mountain Ave, Malden, MA
02148, United States

Hours

Monday7:30 AM - 5:00 PM
Tuesday7:30 AM - 5:00 PM
Wednesday7:30 AM - 5:00 PM
Thursday7:30 AM - 5:00 PM
Friday7:30 AM - 5:00 PM
Saturday7:30 AM - 1:00 PM
SundayClosed

Reviews

2.7
221 reviews
5 stars
77
4 stars
12
3 stars
10
2 stars
13
1 star
109
  • QY
    Quentin Yraeta
    Feb 20, 2026
    5.0
    Excellent service! Briana and Claudia went over and above to get me the best rate for an international shipment (tried three separate shipping options for me). Extremely clear and helpful!
  • TL
    tia lynn
    Feb 12, 2026
    1.0
    USPS mail man in Malden is the worst. Tell me why this mail carrier sits in a double parking spot for close to one hour. Knowing fully well that I am waiting for him to move so I can park.I shoveled that parking spot and he purposely stay there when he could have parked better. I hope he found no parking spots next time.
  • CC
    Cher
    Jan 29, 2026
    1.0
    I have been waiting for mail for 2 weeks I had someone from the Malden post office call me and said I'll be getting mail never never showed up no mailman in a mail truck nothing the way they're acting you would think this was the Blizzard of 78 it's okay for kids to go back to school are you serious but these people can't get cars to deliver mail and they can't even deliver the mail because of some snow. They act like it's never snowed in Boston before like it's ridiculous we have to find a new way maybe we should get robots because this isn't working terrible terrible terrible service!!!!
  • PP
    paulina
    Jan 24, 2026
    1.0
    The rudest employees I’ve ever encountered. Avoid this place.
  • CW
    Charles Walker
    Jan 17, 2026
    1.0
    Terrible passport service here. I’m not upset that the people working there don’t know the rules, but when I have the instructions for the form printed from the State Department website and they refuse to look at it or accept that they are wrong, that’s very frustrating. I brought my 16 year old for his first 10 year passport. According to the State Department website his expired 5 year passport is sufficient proof of ID for his application. Instead they told me they also needed his birth certificate (not supported anywhere on the state dept website or the instructions of the form I was submitting), and talked to me like I was an idiot for thinking the US Department of State would know their own rules better than somebody working in the post office. Absolute waste of time and condescending, dismissive attitude without any apparent ability to read or listen to simple information. Walking in circles in the park talking to birds would be about as good a use of your time as coming here.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified April 05, 2026Yext Knowledge Graph
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