United States Postal Service

2.8
99 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 51 Willow St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
51 Willow St, Lynn, MA
01901, United States

Hours

Reviews

2.8
99 reviews
5 stars
37
4 stars
5
3 stars
5
2 stars
3
1 star
49
  • MH
    Maicol Heredia
    Dec 9, 2025
    1.0
    Terrible atención al cliente, deberían contratar gente que al menos sienta un mínimo de ganas de trabajar, te tratan mal te miran mal, todo mal en ese lugar. Sobre todo una señora mayor, terrible.
  • AG
    Angelica Diaz garcia
    Dec 6, 2025
    1.0
    Horribles el servicio y por teléfono peor
  • SS
    Sravanti
    Sep 26, 2025
    1.0
    These folks have not been delivering my mails at all. Or they have been delivering to a wrong address. I lost 3 expensive packages now and I cannot trust them anymore.
  • MB
    M B
    Sep 19, 2025
    1.0
    I'm afraid I dont get an important letter .I have found them in the floor,usually I get letters from another person I my mailboy,sometimes I wonder how many letters of mine could be in another mailbox or in garbage..what's going with this post office, someone has to do something about it,is the worst...!
  • DH
    Delmy Hernandez
    Jul 19, 2025
    5.0
    First time coming here. Came for passport appointment and we came at the wrong time. Because someone else didn’t show up, Angela was able to help us. Thank you!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.