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United States Postal Service

2.8
(102 reviews)

Business Details

51 Willow St, Lynn, MA
01901, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 51 Willow St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
51 Willow St, Lynn, MA
01901, United States

Hours

Reviews

2.8
102 reviews
5 stars
38
4 stars
5
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1 star
50
  • CC
    Carlos Cardona
    6 days ago
    1.0
    Terrible experience. I recently got a few months ago. We have new postman on my route since then. It has been crazy not putting the mail in the wrong areas mixing the mail so I order the package on February 21st. It was supposed to arrive on the 24th. Now we have snow delay which I thought okay. Maybe got delayed. I went to the office and they regret to inform me they went to another home.on there gps It was sent to the wrong address. Very frustrated. This was a once in a lifetime item that will not get back. Very frustrated with them they need to properly train their staff and make sure they are double checking their mail before they send anything out to the wrong address. I've seen this mailman before. Always has his headphones on never checks. The mail just dumped it And now I have to go to the stupid process of filing a claim which takes months unacceptable
  • SF
    Susie Frasca
    Jan 12, 2026
    2.0
    Photos are 100pct wrong. They do not have any automated services at this location.
  • MH
    Maicol Heredia
    Dec 9, 2025
    1.0
    Terrible atención al cliente, deberían contratar gente que al menos sienta un mínimo de ganas de trabajar, te tratan mal te miran mal, todo mal en ese lugar. Sobre todo una señora mayor, terrible.
  • AG
    Angelica Diaz garcia
    Dec 6, 2025
    1.0
    Horribles el servicio y por teléfono peor
  • SS
    Sravanti
    Sep 26, 2025
    1.0
    These folks have not been delivering my mails at all. Or they have been delivering to a wrong address. I lost 3 expensive packages now and I cannot trust them anymore.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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