United States Postal Service

Reviews

• JH

  J R H

  Feb 20, 2026
  2.0
  TLDR: Lunenburg Post Office is accessible and plenty of parking, but counter experiences can be inconsistent depending on staffing and foot traffic. Other reviews back this up. Details: I go to this postal office as the one in downtown Leominster is a chore to access; parking is a nightmare. The Lunenburg location is easily accessible, plenty of parking, and there's collection boxes and slots right as you walk in. If you need to do any transactions at the counter, it's Russian roulette with the experience you'll get. I had to mail an item (stamped envelope) and I needed a book of stamps. I dropped my envelope in the collection slot and went to the counter as I didn't see any obvious self-serve kiosk like in Leominster. I was next in line. Both stations were staffed and the clerks were wrapping up helping their customers. One finished and promptly disappeared. The other was still assisting her customer. Meanwhile, a line of about five or six people formed behind me. All holding small packages. While that line was forming, two men were back and forth with a mountain of pre-paid (assuming based on the sheer volume they had) packages. There were packages everywhere. I eyeballed about 80-100. The lone clerk finished up with her customer and told the men to come forward as they were here before the rest of the line. Annoyed as I know this is going to take a better part of 15 minutes, I mention I just need a book of stamps so I'm a quick transaction. I'm told she needs to take people in order. I'm literally next in line and will take 2 minutes tops, but okay. Not to mention maybe process the rest of the line first instead of making everyone wait at least 15 minutes while she scans and sorts all those packages. Even better, where did the other clerk go? No one else to help? I walked out. While the Leominster post office is a chore to find parking, I have never had a bad experience with counter transactions. I have seen them barrel through a line of customers with efficiency and even "reordering" the line based on customer needs (i.e. if someone just needs stamps or is dropping off a package and doesn't need a receipt, etc). Lunenburg, for a smaller post office in comparison, should be more able to adapt and not be rigid, inconveniencing customers.
• FM

  Fran Manning

  Feb 13, 2026
  1.0
  I am now using a different mail service due to the incompetence and irreverence of this office. Just read the reviews here. Everyone is awful. Ever since Dick retired this office has been a disaster. They refuse to answer the phones. They lose your mail and packages. And do everything they can NOT to deliver your mail. I did I change of address because I have zero confidence in them.. I wish I could give them a worse review than one star...
• TJ

  Thomas James

  Feb 6, 2026
  5.0
  The postal service is a great service
• ES

  Elijah Stacy

  Dec 4, 2025
  1.0
  Everyone is this office is so rude. I’ve tried to call the office 6 times, to complain about one of there drivers they never answer. I live on plesant st I’ve asked the driver numerous times to slow down, he also almost hit my dogs multiple times. And when I asked him to slow down he just stairs at me with this evil look on his face like he wants to say something but can’t because he will get in trouble. then he rips off to the next mail box. He seriously needs to be fired, spoken to! Or I’m going to not just the post master but the police
• DH

  David Harth

  Dec 4, 2025
  1.0
  I’ve tried to call half a dozen times to report the driver they have. Who ever delivers to plesant st, seriously needs a job check. He goes so fast, stopped ar my mail box went to leave forgot he missed something went into reverse and slammed the gas pedal and almost hit my dog. And that’s just 1 time. He’s almost hit my dogs on multiple occasions and when I asked him to slow down he literally said “I don’t think I’m going to fast if you have a problem feel free to call the post office@ which I can’t get a hold of a single person. If something’s not done about this I’m going to the post office and to the police station.

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