United States Postal Service

3.4
21 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 20 Market St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
20 Market St, Lowell, MA
01852, United States

Hours

Reviews

3.4
21 reviews
5 stars
11
4 stars
1
3 stars
1
2 stars
1
1 star
7
  • SG
    Sergio Gonzalez
    Nov 23, 2025
    5.0
    Very kind and helpful staff
  • JR
    Jennifer Resto
    Sep 16, 2025
    1.0
    Maggie had very bad attitude awful customer services …
  • CW
    Christina Walsh
    Apr 5, 2023
    1.0
    Went to this office at 10:30am on a weekday. Door was locked. No signs on the window indicating why they were closed. Ridiculous. I suggest calling before you go here. Complete waste of my time, and now need to find another post office to mail my package.
  • BC
    Blxck Cat
    Feb 22, 2022
    5.0
    As I know that the lady sometimes does not response right away after you asked but she is really nice. Not to mention that she works all by herself, she is really sweet because I went there a lot. :)

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.