United States Postal Service

3.3
15 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 817 Williams St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
817 Williams St, Longmeadow, MA
01106, United States

Hours

Reviews

3.3
15 reviews
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  • KH
    Keon Hall
    Jan 5, 2026
    1.0
    This post office is indeed worse than the DMV/RMV. Lines with people out the door and only 1 register open. And staff don’t really seem to care.
  • LL
    LR
    Oct 20, 2025
    1.0
    This post office is like the registry of motor vehicles- and I don’t mean that in a good way! No one was at the counter— I rang the bell 3 times and finally a woman came out, turned to glance at me, no smile- just a look hard as nails— guess I was disturbing her break or something. She took her time moving towards the counter to help me. What an unpleasant person! She needs lessons in customer service skills — maybe she should learn from Ralph at the Agawam post office. He knows how to treat others, is always pleasant and helpful. This woman needs a job behind a desk where she doesn’t have to interact with the public. She just doesn’t get it. There’s another woman like her at the East Longmeadow post office. Maybe they’re related!
  • MW
    Michael P Williams
    Feb 22, 2025
    5.0
    I have utilized this location daily for 27 years! Each and every employee from Christine( now retired), Jose, Maria, Destiny, Alex and others have always been extremely cordial and helpful. This includes their ability to assist in mailing locally, nationally and internationally. Always quick efficient and professional to make sure my items are mailed properly. Many customers who I have seen that seem in a rush or short on time are always helped with an explanation of what to expect on delivery times. Every staff member is top notch in my book.
  • PP
    Phil P.
    Mar 6, 2021
    5.0
    This is a terrific post office. Very friendly and helpful people working here. The employees here go above and beyond for the community and their customers. I wish they were this nice in my town. Highly recommend coming here for all of your postal needs. Love shipping packages from here. They’re just so helpful!
  • EP
    Elizabeth Port
    Mar 24, 2014
    4.0
    Small space but good service! Ask for Woody!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.