United States Postal Service

2.9
15 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 145 Lincoln Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
145 Lincoln Rd, Lincoln, MA
01773, United States

Hours

Reviews

2.9
15 reviews
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  • BB
    Becca
    Nov 13, 2025
    1.0
    Woman with the short hair is abusive and nasty. Her coworkers reported her poor behavior and she has been downright rude and insulting to me. Today she expressed irritation that I (and everyone else) don’t pay attention to who delivers our packages when we receive them. She clearly has a mental illness but this behavior needs to be addressed or she needs to be placed in a non customer facing role. She also refused to touch my package until I moved it to her side of the desk and she was nowhere to be found for several minutes after I rang the service bell. She needs to be addressed by corporate.
  • ND
    Nic Doe
    Mar 17, 2025
    1.0
    I am self-employed and have to ship out a lot of items for my business. I have no problem at any other post office however, the lady who works at the Lincoln post office is a horrible human being. She has always very rude and when I went to go ship something she ripped my shipping label off And destroyed it after I had paid $10 for it.
  • NW
    Nicholas Withem
    Oct 20, 2023
    1.0
    Pretty poor government service. The lady didn’t like the way I wrapped the tape on my package. Without asking me she cut the tape off and told me to go back home and retape it because she could not scan the label. She could have left it alone or typed in the barcode. Instead she tampered with my package without permission. Unacceptable.
  • EB
    Elizabeth Bates
    Sep 10, 2019
    1.0
    Terrible customer service.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.