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United States Postal Service

2.8
(54 reviews)

Business Details

1661 Massachusetts Ave, Lexington, MA
02420, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1661 Massachusetts Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1661 Massachusetts Ave, Lexington, MA
02420, United States

Hours

Reviews

2.8
54 reviews
5 stars
21
4 stars
2
3 stars
2
2 stars
2
1 star
27
  • RC
    Robert Cohen
    Feb 17, 2026
    5.0
    Very conveniently located on Massachusetts Avenue in the heart of downtown Lexington. The building is open 24 hours a day, thus dropping off outgoing mail at any hour of the day or night is very easy.
  • DM
    Donald McIntosh
    Feb 11, 2026
    1.0
    Extremely rude young man working the front counter today. The little dictator scolded me for not following the "line". The lobby was empty. No other customers. This employee needs some more training.
  • MM
    M
    Jan 28, 2026
    1.0
    I visited this location today and had a really frustrating interaction with the clerk that looks like Buzz from the movie Home Alone. I asked a simple question, and instead of a helpful response, the employee turned it into an argument, repeatedly interrupting me before I could finish asking my follow-up questions. It was unnecessary, and honestly, a waste of time. I ended up going to a different location that was far more accommodating and helpful. It was only a certified letter I had a question about, and I was going to buy stamps. A basic process should never be this difficult. I’ll never return to this store again. I’d rather drive an extra 30 minutes to avoid dealing with that kind of service.
  • FD
    Fei Deng
    Sep 29, 2025
    1.0
    The worst and not just one of the worst.
  • BJ
    Byung Jhun
    Aug 9, 2019
    1.0
    Very terrible service in Lexington branch. I lost my express mail. The staffs said that is not their responsibility. I will not use USPS express mail anymore.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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