With a focus on the community of small businesses and consumers, Staples in Leominster, MA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Feedback on customer service is mixed; while many customers praised the friendly and helpful staff, others reported rude and unhelpful experiences.
Product Availability
Customers appreciated the good selection and availability of office supplies and products, often finding what they needed in stock.
Print Services
The print and marketing services received negative feedback for poor customer service and delays, with some customers expressing frustration over their experiences.
Store Experience
Overall, the store environment is generally viewed positively, with comments on cleanliness and ease of navigation, though some noted issues with internet connectivity.
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Paul Phillips
Dec 29, 2025
5.0
Great service and staff. Friendly and efficient.
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Fred Pais
Nov 19, 2025
4.0
Good selection of products and merchandise
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Susan Jimenez
Nov 18, 2025
5.0
I can not say enough good things about the print and marketing employees at Staples in Leominster. I ordered my Christmas cards and when I went to pick them up I noticed that I didnt edit them correctly. Jim and his team jumped right in and said don't worry let's fix this and we will reprint!!! Are you kidding me? thank you thank you thank you!!! It was 100% my fault and this team made it right!!!
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Devyn Rogers
Oct 28, 2025
1.0
Worst customer service I’ve ever experienced. Self print machines don’t work. Manager ignores you unless you wait half hour like the old man next to me or leave the store. Unacceptable