United States Postal Service

3.3
7 reviews

About

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Visit your local Post Office™ at 771 Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
771 Main St, Lancaster, MA
01523, United States

Hours

Reviews

3.3
7 reviews
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  • EW
    Emma Walsh
    Mar 26, 2025
    1.0
    I haven’t received mail since October, I was told to speak to the postmaster. I did several times I was in there every morning for a week trying to get a hold of him because he was never in the building. How is it that you are in charge of the post office and manage it but are never in the building. The employees are incredibly rude too, having stated I’m not allowed to come back in person. You as a postal service are at this point withholding my mail. I did a legal address change in October. There are no mail boxes outside my house only a big box at the end of the street. I was supposed to be assigned one of those and get a call from the postmaster when I could start getting mail and get a box key. That was in January. I have been trying since then to get a hold of somone via the phone as I’m not trying to have legal issues for simply asking for my mail. I’ve been on hold for 30 minutes today alone trying yet again to find a solution for my mail. It’s been nearly six months my car insurance wants to cancel because they don’t think I have legal accommodations for living my ebt was shut off because I couldn’t verify and never got the recertification paperwork. I have missed all the cards from family over the holidays. My aunt has cancer and tried sending me a card and I still have yet to see it because it wasn’t returned to sender either. So where is my mail going???? It’s not getting sent back and it’s not going to me. I don’t have a P.O. Box or mail box what is the solution here???? How do I fix this??? I just want my mail!
  • SR
    Samson Ramaska
    May 20, 2024
    5.0
    i had blue yellow and orange
  • MK
    Mr J (KillinGuitar)
    Feb 5, 2024
    1.0
    The workers that are inside behind the counter are great. The mail person on the other hand delivers mail to the wrong house on consist basis. To the point where I should be getting paid for doing their job. Important signed mail just gets left with WE MISSED YOU WILL TRY AGAIN TOMORROW in the mailbox or left on the door with no notification that they tried to make contact. Several times. I have gone down several times to ask why the mail person doesn't make contact. They take notes and say they will talk to the mail carrier. Yet the same thing happens on a daily basis and nothing changes. The only good part about this place is the people that work inside the building.
  • KS
    Kamal Shannak
    Mar 20, 2023
    5.0
    Great customer service, and easy in and out

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.