Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 655 Centre St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.3
136 reviews
5 stars
34
4 stars
9
3 stars2
2 stars
4
1 star
87
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of helpful and rude staff, with some employees praised for their professionalism while others are criticized for being unhelpful and disrespectful.
Efficiency
Many customers reported long wait times and slow service, often citing understaffing as a major issue.
Package Handling
Numerous complaints about lost or misdelivered packages, with customers expressing frustration over the handling of important mail.
Staff Attitude
Several reviews highlighted unprofessional behavior from staff, including rudeness and lack of urgency, contributing to a negative customer experience.
Mixed Experiences
While some customers had positive interactions, particularly with specific employees, the overall sentiment leans towards dissatisfaction with service quality.
- MGMeilin GarfinkelOct 25, 20255.0Came in on a Saturday morning to ship a package internationally. There were many people in the post office waiting to do passport applications, and there was a long line of people since this resulted in some short staffing. Keith was very professional and positive, showing no signs of frustration and had a great attitude. He was extremely efficient when helping me, showing me what forms to fill out and still helping the customer behind me and keeping the line moving. I had a great experience and a great start to my day! Thank you Keith.
- CCchrisnoonan93Oct 11, 20255.0Very friendly and helpful.
- HHHAug 18, 20251.0Sent a postcard and they charged $1.70 for a stamp. it should’ve been like 70 cents. The employees are mind numbingly slow and there is always a wait and a long line
- ABAlexander BennettAug 17, 20251.0Janice is insufferable, rude, and unprofessional. She's bad at her job and treats people like trash when they ask for help.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 655 Centre St offer?
This Post Office provides mail sending, package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a passport at this location?
Yes, this Post Office accepts first-time passport applications and can also take passport photos by appointment.
Do I need an appointment for passport services?
Most passport services require an appointment using the USPS online scheduler, though some walk-in hours may be available at select locations.
What are the hours of operation for the Post Office at 655 Centre St?
Open Monday to Friday from 7:30 AM to 5:30 PM and Saturdays from 8:00 AM to 1:00 PM; closed on Sundays.
How can I get a PO Box at this location?
You can apply for a PO Box online or in person with two valid IDs and a completed application form.
Is there 24/7 access to PO Boxes at this Post Office?
Many USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary by location. Check with this Post Office for specifics.
Which nearby places can I visit before or after coming to the Post Office?
Nearby you can visit J.P. Licks for ice cream, Cafe Beirut for Middle Eastern cuisine, and Blue Frog Bakery for delicious baked goods.
Are there financial services near the Post Office for convenience?
Yes, Santander Bank ATM and LibertyX Bitcoin ATM are nearby for your banking and currency exchange needs.
Where can I find health services close to the Post Office?
The Southern Jamaica Plain Health Center is nearby if you need medical services before or after your USPS visit.