United States Postal Service

3.6
40 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 19 Oak St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
19 Oak St, Indian Orchard, MA
01151, United States

Hours

Reviews

3.5
40 reviews
5 stars
25
4 stars
0
3 stars
0
2 stars
2
1 star
13
  • KF
    Kaisha Francisco
    Nov 10, 2025
    1.0
    This employee is so miserable! One week she closed the window in my face mid conversation. I overheard that she had to switch shifts to be able to pick up her autistic child for early dismissal. As a mother myself, I chose my battles that day. This week she was being so rude to a man who came in for a money order, scolding him for putting the stamp in the wrong place. There was clearly a language barrier, yet she still talked about him while assisting me after he had already walked away. I told her “maybe he doesn’t know English or can’t read”, she said “he’s my regular and I wasn’t talking to you.” She needs an attitude adjustment possibly even therapy. Instead of criticizing she could have taken that moment to politely teach “her regular customer” where the stamp goes for future reference. As for me, I’ll take the drive to the East Longmeadow post office where they’re more pleasant. Hire compassionate and professional people to work who actually value customer service. Nobody wants to encounter condescending, rude, passive aggressive, and unprofessional people when they come into any establishment.
  • TT
    Tiagospcbuild
    Apr 25, 2022
    5.0
    We use this post office often and they are amazing!! Very friendly!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.