The UPS Store

3.3
115 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4498 in Hyannis offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In The Festival Plaza Next To Shaw's Market, Rte 132.

Details

  • DeliveryNot available

Location

The UPS Store
1070 Iyannough Rd, Hyannis, MA
02601, United States

Hours

Reviews

3.3
115 reviews
5 stars
62
4 stars
2
3 stars
0
2 stars
5
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff members received praise for being helpful and attentive, while others were criticized for rudeness and poor service.

Pricing Issues

Customers expressed frustration over high prices for services and materials, including charges for tape and packaging.

Operational Challenges

Frequent complaints about long wait times, understaffing, and inconsistent hours of operation.

Positive Experiences

Several customers highlighted positive experiences with specific staff members who went above and beyond to assist.
  • AB
    Alice Bowen
    5 days ago
    5.0
    The people are so polite and efficient.
  • LC
    Lori Clisbee
    Dec 18, 2025
    5.0
    This staff is the best! I had an urgent I9 matter that I needed their help with and it was an electronic form and a notarizing a form. This was a time sensitive document that I needed done, and the staff was super helpful, kind and completed the process for me right away. I cannot thank them enough. I am so grateful for their help. Lori Clisbee
  • AB
    Al Brown
    Nov 9, 2025
    1.0
    I had been using this place for 20 years and even welcomed the new owners. I think it was their son I dealt with yesterday though, total jerk. He broke out a ruler and scolded me for being off by an inch. I just got an upcharge from UPS for it. Listen buddy, I ship thousands of packs per year domestic and Int'l. You just lost a solid customer. Regular UPS would never do this. I'll be letting all business owners at Rotary, the Chamber and BNI about this cheapskate move, and to go elsewhere. Best of luck to your parents but you can beat it.
  • MB
    Morgan Bog
    Oct 29, 2025
    1.0
    I knew that everything in UPS costs about a kidney, but this is s cherry on a cake! $2 for non- transparent bag! 🤦🏼‍♀️🤦🏼‍♀️🤦🏼‍♀️
  • LR
    Laura RC
    Sep 14, 2025
    5.0
    I had such trouble finding a notary anywhere near Hyannis and was so pleased to find that the UPS Store offers a notary service and they were willing to meet me at another location to notice a document from a doctor. They were very efficient and prompt with communication, and reliable . Thank you !!!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #4498 in Hyannis offer?

The UPS Store #4498 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and more.