United States Postal Service

3.2
10 reviews
Person picking up a package from USPS smart lockers

About

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Visit your local Post Office™ at 25 Maple St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
25 Maple St, Hinsdale, MA
01235, United States

Hours

Reviews

3.2
10 reviews
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  • IM
    Ian McAlister
    Dec 15, 2025
    5.0
    They were very helpful
  • JC
    Jessica Cossin
    Aug 20, 2025
    2.0
    The gentleman working today was pleasant & helpful. Although I'm still puzzled how I had 2 different papers w 2 different tracking #'s to pick-up but only received 1 item. Later my husband apso told me his mail, "Couldn't be delivered" which happens way more often than I've thought possible. After getting back home from bringing our kids across the state for some medical appts, I checked the mailbox & it was empty. Its not like there was so much junk mail crammed inside the sucker that nothing else could be stuffed into it, like fistfulls of stuffing into a Thanksgiving turkeys backend. I dread getting summoned to the Hinsdale Post Office because of the absolutely miserable female that they have as their "Face" for all customer service. She is misersble every single time I have encountered her. After living here for years, last winter we stopped getting mail delivery bc the snow had to be cleared a specified amount of feet before & after the mailbox, it was like 8', I came in 4 times with pictures of it cleared, each time her telling me its not good enough. The last time it was almost June, snow was barely trace amounts left, all road surface was visible, and still she refused to remove the hold. I had to walk away. She should not be dealing with the public if she has such contempt for people in general. I go out of my way to be nice to everyone, especially when they're working, because I know how it feels to get treated like crap on the job. I had never said a rude word, or even made an indication of a frown in her general direction. FYI if you see the plain looking lady w shoulder length dark blonde hair at the counter, leave & go to a different post office.
  • LA
    Loretta Allison
    Nov 30, 2024
    1.0
    Came to pick up my mail and packages, and was rudely told by Diana to come back later that they were too busy to locate my packages!! So once again, Winter is here, and I will be extremely lucky to get any of my mail delivered to my address. Which is very difficult because of the hours i work. This is completely unacceptable from a United States postal service.
  • MW
    Meek de Weet
    Nov 29, 2020
    5.0
    Top Notch. Thank You.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.