United States Postal Service

3.2
13 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 186 Russell St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
186 Russell St, Hadley, MA
01035, United States

Hours

Reviews

3.2
13 reviews
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  • SS
    Sally Serio
    Oct 18, 2025
    5.0
    The Hadley postal workers are fabulous! Kind, considerate, helpful and respectful! Can't say enough good things about them!
  • DM
    Doris Mundo
    Sep 10, 2025
    5.0
    Welcoming, friendly and helpful staff. No wait time, so I was in and out in no time.
  • KA
    Kimberly Anderson
    Jan 28, 2022
    1.0
    Counter clerk extremely rude and unhelpful
  • JP
    Jessica Parncutt
    Jan 3, 2019
    1.0
    Only giving one star because I have to in order to post this review. Will not go here again. Will NOT recommend this post office. The ladies that worked the morning of 1/3/19 were not helpful at all. They were rude and very curt. They had no customer service skills. I wanted to send off about 40 letters via meter. They told me I had to stamp them myself. As I was stamping them, they then told me to "MOVE" from where I was standing in case anyone was to walk in. Mind you, I was the only one there at 8:15am. When I was finished I waited at the desk for a few minutes. I then said "Hello...." to grab someones attention.One lady poked her head out form where she was standing and asked what I wanted. She did not even come to the desk to help me send these out.
  • LT
    Lucas Tomashek
    Mar 27, 2017
    4.0
    Super chill

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.