United States Postal Service

2.9
48 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 69 Pleasant St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
69 Pleasant St, Gardner, MA
01440, United States

Hours

Reviews

2.9
48 reviews
5 stars
18
4 stars
5
3 stars
1
2 stars
2
1 star
22
  • SO
    Shane Oligschlaeger
    Dec 18, 2025
    1.0
    Customer service was rude, laughed, and said our house is a problem house. They refused to even attempt to look into my mail and packages until I gave them individual tracking numbers. They refused to deliver our mail and packages after a week of clear weather due to "snow and ice" even when there are 2 shoveled paths for them in what little snow we have left. I said well I didn't hit these paths with a toothbrush but come on, have you been outside? It's about as nice out as winters get up here. I was told to wait until it rains and shovel the slush. This location is in New England where it snows quite a bit. I wish I had a job that I could just choose not to do if the weather is not to my liking and still get paid. This has been a constant problem over the years. The carriers as well as the post office staff are some of the laziest and rudest people Gardner has to deal with. I'm sure that there may be some good workers, but the majority are absolutely terrible.
  • BH
    Brandon Hriniak
    Nov 23, 2022
    5.0
    It's a post office. Good as usual.
  • TH
    Tyler Hartwell
    Jun 11, 2017
    5.0
    Rain, sleet, snow or hail. They deliver what you mail.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.