About
Shipping Service
RXO Logistics is the largest provider of last mile logistics for heavy goods in North America. Last mile is a critically important part of the supply chain that benefits from scale, technology and experience. We arrange an average of 10,000,000 last mile deliveries and about 500,000 assemblies and installations annually.
Location
Hours
Reviews
4.8
1,110 reviews
5 stars
1,014
4 stars
24
3 stars16
2 stars9
1 star
47
What are people saying?
AI-generated from recent customer reviews
Delivery Timeliness
Customers consistently praised the punctuality of the delivery service, noting that deliveries were made on time and within the promised windows.
Professionalism
The delivery teams were frequently described as professional, courteous, and knowledgeable, contributing to a positive customer experience.
Communication
Many reviews highlighted excellent communication regarding delivery times and updates, including notifications prior to arrival.
Careful Handling
Customers appreciated the careful handling of their items during delivery, with many noting that the delivery personnel took extra precautions to avoid damage.
Efficiency
The delivery teams were often commended for their efficiency in completing deliveries and installations quickly and effectively.
- NANelson Adolfo4 days ago5.0Super courteous and efficient! Kind & very helpful! Best appliance delivery I’ve ever gotten tbh!! 5 STARS all day long!
- PWPaul WasgattNov 13, 20251.0The people that delivered the tv couldn’t have been nicer or more accommodating. However the people who set up the deliveries are completely incompetent.
- AJAdam JewettNov 11, 20255.0Pristine Service! The guys were so careful removing our fridge and bringing in the new one. Everything went perfectly! Highly recommend!
- JRJuliana RodriguezNov 10, 20255.0Driver was courteous and polite. He gave me a heads up one hour before arrival, and when he got here, he was mindful to wipe his feet before entering my home and careful handling my new washer and dryer. Very satisfied with the service.
- BRBruce RosenNov 1, 20255.0This was a delivery of a large IKEA order, lots of pieces, some of them quite heavy. The delivery was timely, the crew was very pleasant, professional, helpful, respectful, and strong(!) We were very happy with the service.
Frequently Asked Questions About RXO
What is RXO's primary service focus?
RXO is the largest provider of last mile logistics for heavy goods in North America, managing deliveries, assemblies, and installations.
Where is RXO located?
RXO is located at 176 Grove St, Suite 200, Franklin, MA 02038, USA.
What are RXO's business hours?
RXO is open Monday through Saturday from 8:00 AM to 5:00 PM and closed on Sundays.
How can I contact RXO for inquiries?
You can contact RXO by phone at +1 800-883-4593 or email at lastmile@rxo.com.
What languages does RXO support?
RXO provides services in English and Spanish.
How can I learn more about RXO's services online?
You can visit RXO's website at https://www.rxo.com or their last mile logistics page at https://last-mile.xpo.com/.
Does RXO have a social media presence?
Yes, RXO is on Facebook (RXOLogisticsIncBostonMA), Twitter (@rxoinc), and Instagram (@rxo.inc).
Which nearby places are close to RXO’s location that customers might also visit?
Nearby places include SLG Systems Inc MA/CT (industrial company), Planet Fitness gym, and Custom Kitchens Inc (countertop installation contractor).
How might visiting Planet Fitness complement a trip to RXO?
Customers can combine their visit to RXO with a workout or wellness activity at the nearby Planet Fitness gym, located close to RXO's Franklin location.
What nearby freight and cargo services are available near RXO?
Nearby freight and cargo services include XPO Logistics, Inc. and Regency Transportation, which are close to RXO and could assist with complementary shipping needs.