Business Details
176 Grove St, Franklin, MA
02038, United States
Certified by RXO • Feb 22, 2026
(800) 883-4593
Certified by RXO • Feb 22, 2026
https://www.rxo.com
Certified by RXO • Feb 22, 2026
About
Certified by RXO • Feb 22, 2026
Shipping ServiceXPO Enterprise Services
RXO Logistics is the largest provider of last mile logistics for heavy goods in North America. Last mile is a critically important part of the supply chain that benefits from scale, technology and experience. We arrange an average of 10,000,000 last mile deliveries and about 500,000 assemblies and installations annually.
Location
Certified by RXO • Feb 22, 2026
Hours
Certified by RXO • Feb 22, 2026
Reviews
4.8
1,173 reviews
5 stars
1,074
4 stars
25
3 stars16
2 stars9
1 star
49
What are people saying?
AI-generated from recent customer reviews
Delivery Experience
Customers consistently praised the delivery service for being timely, professional, and courteous.
Communication
Many reviews highlighted excellent communication, including timely notifications and updates about delivery status.
Professionalism
The delivery personnel were frequently described as friendly, polite, and careful with handling items.
Efficiency
Customers noted the efficiency of the delivery team in managing large orders and installations.
- MFMichael Frank1 day ago5.0The two gentlemen delivered and assembled a 500lb Peloton Treadmill. They moved the two boxes up a flight of stairs, through narrow hallways and made sure that I was happy with the final placement. All while navigating through a moderate snow storm to make it to our house. Very professional, efficient and friendly. Most importantly, no marks, mars, or scuffs on any of our walls.
- PHPatricia Hesselbach1 day ago5.0Well. I originally asked customer service to change my delivery date to the 28th because my driveway was covered in snow. Apparently they did not make the change with their drivers. When the driver called I informed them of the change, they said they will come today as they were close by I told him how bad my walk way was. Well they showed up I gave them the option to come another day and instead the made a path and delivered my mattress. I cannot express how much their extra effort is appreciated. Not only did they complete the delivery but they were incredibly friendly, efficient and professional. If there were more stars to give these two gentlemen I would. THANK YOU!
- MWMichelle Wray5 days ago5.0I received my ikea furniture package right on time. The item was left at a convenience area and I was notified upon the delivery.
- SSStaci SmithFeb 18, 20265.0They called me well enough in advance so I was prepared and ready when they arrived exactly when they said they would. The delivery and set up was smooth (it was really heavy) and they took all the garbage with them. Great delivery experience!
- PDPika P (DropShotP)Feb 2, 20265.0Mareglen K. and team were super professional and delivered my products with care. They made sure not to damage any Walls/Door when they were moving the packages from the truck into my house. They were able to deliver 38+ pieces in less than 5 minutes. Awesome work and hopefully your team gets called up on my next delivery.
Frequently Asked Questions About RXO
What is RXO's primary service focus?
RXO is the largest provider of last mile logistics for heavy goods in North America, managing deliveries, assemblies, and installations.
Where is RXO located?
RXO is located at 176 Grove St, Suite 200, Franklin, MA 02038, USA.
What are RXO's business hours?
RXO is open Monday through Saturday from 8:00 AM to 5:00 PM and closed on Sundays.
How can I contact RXO for inquiries?
You can contact RXO by phone at +1 800-883-4593 or email at lastmile@rxo.com.
What languages does RXO support?
RXO provides services in English and Spanish.
How can I learn more about RXO's services online?
You can visit RXO's website at https://www.rxo.com or their last mile logistics page at https://last-mile.xpo.com/.
Does RXO have a social media presence?
Yes, RXO is on Facebook (RXOLogisticsIncBostonMA), Twitter (@rxoinc), and Instagram (@rxo.inc).
Which nearby places are close to RXO’s location that customers might also visit?
Nearby places include SLG Systems Inc MA/CT (industrial company), Planet Fitness gym, and Custom Kitchens Inc (countertop installation contractor).
How might visiting Planet Fitness complement a trip to RXO?
Customers can combine their visit to RXO with a workout or wellness activity at the nearby Planet Fitness gym, located close to RXO's Franklin location.
What nearby freight and cargo services are available near RXO?
Nearby freight and cargo services include XPO Logistics, Inc. and Regency Transportation, which are close to RXO and could assist with complementary shipping needs.
Brand Certified Facts from RXO
RXO partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: