About
Shipping ServiceXPO Enterprise Services
RXO Logistics is the largest provider of last mile logistics for heavy goods in North America. Last mile is a critically important part of the supply chain that benefits from scale, technology and experience. We arrange an average of 10,000,000 last mile deliveries and about 500,000 assemblies and installations annually.
Location
Hours
Reviews
4.8
1,146 reviews
5 stars
1,047
4 stars
25
3 stars16
2 stars9
1 star
49
What are people saying?
AI-generated from recent customer reviews
Delivery Efficiency
Customers consistently praised the quick and efficient delivery service, often highlighting timely arrivals and smooth processes.
Professionalism
The delivery personnel were frequently described as courteous, professional, and respectful, contributing to a positive customer experience.
Communication
Many reviews noted excellent communication throughout the delivery process, including timely updates and notifications.
Installation Issues
Some customers expressed frustration with installation services, particularly when promised services were not fulfilled or when issues arose during setup.
Overall Satisfaction
Overall, customers reported high satisfaction with their delivery experiences, often mentioning they would recommend the service to others.
- ASAlan Silva3 days ago5.0Quick easy and professional installation of my LG washer. Excellent service from their team!
- AIAlex Iby6 days ago5.0had some furniture dropped off. the team was professional, courteous, and took care of my products! i highly recommend this team for deliveries!
- PDPaul DeryDec 22, 20255.0They delivered a peloton tread+. They were quick and efficient, got everything set up quickly. Walked through the initial setup of the treadmill, cleaned up everything so not a single piece of packaging was left behind. Super nice delivery people.
- AKAJ KJDec 16, 20251.0Delivered peloton bike + to my home. Set it up said “you use a peloton before” I said yes I have an original bike in the garage. Ok they say and they leave. Bike + won’t pass calibration and is a useless paperweight. How is this setup acceptable? Now I have to wait who knows how long until they can schedule me a service appointment at my expense. What a joke.
- RKRenate KnightDec 16, 20255.0Today I received my newly purchased dryer and I could not be happier with the people who delivered it and the person who installed the dryer. Communication regarding delivery was outstanding. The man who installed it, came into my house looked at the space allocated for it, reviewed on which side I wanted the door to open and immediately started to unpack and install the power cord. On my request, they left the box, buy took everything else. Tonight I am a very happy customer.
Frequently Asked Questions About RXO
What is RXO's primary service focus?
RXO is the largest provider of last mile logistics for heavy goods in North America, managing deliveries, assemblies, and installations.
Where is RXO located?
RXO is located at 176 Grove St, Suite 200, Franklin, MA 02038, USA.
What are RXO's business hours?
RXO is open Monday through Saturday from 8:00 AM to 5:00 PM and closed on Sundays.
How can I contact RXO for inquiries?
You can contact RXO by phone at +1 800-883-4593 or email at lastmile@rxo.com.
What languages does RXO support?
RXO provides services in English and Spanish.
How can I learn more about RXO's services online?
You can visit RXO's website at https://www.rxo.com or their last mile logistics page at https://last-mile.xpo.com/.
Does RXO have a social media presence?
Yes, RXO is on Facebook (RXOLogisticsIncBostonMA), Twitter (@rxoinc), and Instagram (@rxo.inc).
Which nearby places are close to RXO’s location that customers might also visit?
Nearby places include SLG Systems Inc MA/CT (industrial company), Planet Fitness gym, and Custom Kitchens Inc (countertop installation contractor).
How might visiting Planet Fitness complement a trip to RXO?
Customers can combine their visit to RXO with a workout or wellness activity at the nearby Planet Fitness gym, located close to RXO's Franklin location.
What nearby freight and cargo services are available near RXO?
Nearby freight and cargo services include XPO Logistics, Inc. and Regency Transportation, which are close to RXO and could assist with complementary shipping needs.