United States Postal Service

2.7
125 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 330 Cochituate Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
330 Cochituate Rd, Framingham, MA
01701, United States

Hours

Reviews

2.7
125 reviews
5 stars
40
4 stars
10
3 stars
7
2 stars
10
1 star
58
  • ZH
    Zodus Hollis
    Dec 31, 2025
    1.0
    Morgan was rude and completely unhelpful. There website is glitching when making appointments and rather than try to understand or help the situation she just says “can’t help you bye” so I asked to speak to someone else who was able to be of Help. So Morgan do better and learn your job as a supervisor or get off the pot.
  • AB
    Alexandra Bastos
    Dec 16, 2025
    5.0
    I would like to leave this review to recognize the excellent service I received at USPS. I was assisted by Rich, and I made a point of writing this because his customer service truly stood out. He was very kind, patient, and attentive, and went above and beyond what is normally expected. These days, it’s hard to find people who genuinely care about helping others, and even harder to find someone willing to do more than what is required. Rich made my experience much easier and more pleasant. Thank you, Rich, for your professionalism and kindness. Service like this deserves to be recognized.
  • PD
    Patrick Dessime
    Nov 11, 2025
    2.0
    Google said closing time was 6pm, I went at 3:45 pm and it was already closed
  • RR
    Rachel
    Jul 26, 2025
    5.0
    The self serve package station is great; you can buy a box, seal and address your package, print the label, and leave your package behind a protected drop off wall slot thing. No talking or waiting in line necessary.
  • AV
    Alexandre Vasconcellos
    Jul 15, 2025
    5.0
    I just want to say thank you to Mr. Rich, a USPS employee who helped me last week with my package. He was so helpful explaining to me how to pack my 📦, how to fill out the forms, and to track it. I must say that I had bad experiences with Federal Government agencies back then, however Mr. Rich made me realize not all agencies have bad services. Thank you again, Mr. Rich and keep it up! We need more people like you! 🙌🏼🇺🇸📨📦📭💙

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.