Primo Brands Delivery

4.4
215 reviews

About

Water Cooler SupplierBeverage Distributor
Our Water Direct program provides a comprehensive selection of branded beverages to meet healthy hydration needs delivered directly to your home or to commercial businesses. These brands include Poland Spring® and Pure Life®, premium brands like Saratoga® and The Mountain Valley®, regional leaders such as Arrowhead®, Deer Park®, Ice Mountain®, Ozarka®, and Zephyrhills®, purified brands including Primo Water™ and Sparkletts®, and flavored and enhanced brands like Splash Refresher™ and AC+ION®.

Location

Primo Brands Delivery
105 Pennsylvania Ave, Framingham, MA
01701, United States

Reviews

4.4
215 reviews
5 stars
173
4 stars
8
3 stars
4
2 stars
2
1 star
28
  • FA
    Francis A
    Sep 24, 2025
    1.0
    Absolutely train wreck
  • DR
    David Roberge
    Aug 25, 2025
    1.0
    New buyout by Primo Brands monopolized the water delivery in the area. The service by the delivery guys is fine, customer service is terrible and they've jacked up prices 30$ per month for us over night. Canceling service and filling at the local spring. Boycott this co...
  • HJ
    Haley Jackson
    Aug 14, 2025
    1.0
    Zero customer service zero help so glad we have been a long time client for this company to completely go down hill. Thanks for charging us on a delivery never made and then sending a photo which clearly isn’t our home. They wanted us to go hunt down where these water bottles could be and then load them ourselves and then bring them home……
  • CR
    Cai von Rumohr
    Jul 14, 2025
    1.0
    Primo and or Ready Refresh. Raise incompetence to a new level. Truly the worst.
  • GB
    Geoff Bazel
    Jul 7, 2025
    1.0
    Primo Brands is the worst!! I made my bill payment with a bank account. The payment sat there in "processing" status for 10 days. Then while waiting for my payment to post Primo suspended my service for a past due payment, the payment that i had made, that never posted. Absolutely infuriating!. I called and was promised that they would make my delivery last Thursday. The delivery never came. We've been out of water for 3 weeks. This company totally sucks!

Frequently Asked Questions About Primo Brands Delivery

What products does Primo Brands Delivery offer through its Water Direct program?

Primo Brands Delivery offers a wide selection of branded beverages including Poland Spring®, Pure Life®, Saratoga®, The Mountain Valley®, Arrowhead®, Deer Park®, Ice Mountain®, Ozarka®, Zephyrhills®, Primo Water™, Sparkletts™, Splash Refresher™, and AC+ION® for healthy hydration needs.

Can Primo Brands Delivery deliver beverages to both homes and commercial businesses?

Yes, Primo Brands Delivery provides direct delivery of branded beverages to both residential homes and commercial businesses.