About
Water Cooler SupplierBeverage Distributor
Our Water Direct program provides a comprehensive selection of branded beverages to meet healthy hydration needs delivered directly to your home or to commercial businesses. These brands include Poland Spring® and Pure Life®, premium brands like Saratoga® and The Mountain Valley®, regional leaders such as Arrowhead®, Deer Park®, Ice Mountain®, Ozarka®, and Zephyrhills®, purified brands including Primo Water™ and Sparkletts®, and flavored and enhanced brands like Splash Refresher™ and AC+ION®.
Location
Reviews
4.4
216 reviews
5 stars
173
4 stars
8
3 stars
4
2 stars2
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including difficulty in reaching representatives and unresolved issues.
Delivery Issues
Many customers reported frequent delivery rescheduling, missed deliveries, and overall unreliability.
Driver Performance
Several reviews praised individual delivery drivers for their friendliness, efficiency, and helpfulness, contrasting with the overall service complaints.
Pricing Concerns
Customers expressed dissatisfaction with increased prices and unexpected charges, leading to cancellations.
- RLReynier Llanes4 days ago5.0Good place to make a delivery is 24 hours open they give you a door right away and also they start to unload process quickly the was very nice thanks 🙏
- CFCerene FuyuDec 18, 20251.0Cancelled account months ago due to poor service after the merger and they're still trying to charge me annual membership fees and threatening to send collections after me. Their operations seem to be Incredibly disorganized possibly unethical.
- FAFrancis ASep 24, 20251.0Absolutely train wreck
- DRDavid RobergeAug 25, 20251.0New buyout by Primo Brands monopolized the water delivery in the area. The service by the delivery guys is fine, customer service is terrible and they've jacked up prices 30$ per month for us over night. Canceling service and filling at the local spring. Boycott this co...
- HJHaley JacksonAug 14, 20251.0Zero customer service zero help so glad we have been a long time client for this company to completely go down hill. Thanks for charging us on a delivery never made and then sending a photo which clearly isn’t our home. They wanted us to go hunt down where these water bottles could be and then load them ourselves and then bring them home……
Frequently Asked Questions About Primo Brands Delivery
What products does Primo Brands Delivery offer through its Water Direct program?
Primo Brands Delivery offers a wide selection of branded beverages including Poland Spring®, Pure Life®, Saratoga®, The Mountain Valley®, Arrowhead®, Deer Park®, Ice Mountain®, Ozarka®, Zephyrhills®, Primo Water™, Sparkletts™, Splash Refresher™, and AC+ION® for healthy hydration needs.
Can Primo Brands Delivery deliver beverages to both homes and commercial businesses?
Yes, Primo Brands Delivery provides direct delivery of branded beverages to both residential homes and commercial businesses.
Where is Primo Brands Delivery located?
Primo Brands Delivery is located at 105 Pennsylvania Ave, Framingham, MA 01701, United States.
What categories or industries does Primo Brands Delivery operate in?
Primo Brands Delivery operates as a Water Cooler Supplier and Beverage Distributor.
How can I find Primo Brands Delivery on social media?
You can find Primo Brands Delivery on Facebook at https://www.facebook.com/primobrandscorp/ and on Instagram with the handle primobrandscorp.
Which nearby water supply companies might offer complementary or alternative beverage options to Primo Brands Delivery?
Nestle Waters and Poland Springs are nearby companies offering beverage products and delivery services that might complement Primo Brands Delivery's offerings.
Are there nearby hotels where out-of-town visitors can stay when visiting Primo Brands Delivery?
Yes, nearby hotels include Fairfield Inn and Suites, Sheraton Framingham Hotel & Conference Center, and TownePlace Suites, providing convenient accommodation options for visitors.
What nearby dining options are available for customers visiting Primo Brands Delivery?
Postern Grille is a nearby American restaurant where customers can enjoy a meal before or after visiting Primo Brands Delivery.
Are there any nearby recreation or fitness centers close to Primo Brands Delivery?
Yes, Club Elevate is a nearby gym and pilates studio offering sports and recreation activities near Primo Brands Delivery.
How might nearby businesses like Applause or uTest Inc benefit customers of Primo Brands Delivery?
Nearby businesses such as Applause (IT services) and uTest Inc (software development) are part of the local commercial community, which may benefit from Primo Brands Delivery's beverage distribution services for their office hydration needs.