United States Postal Service

3.6
9 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 123 Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
123 Main St, Florence, MA
01062, United States

Hours

Reviews

3.6
9 reviews
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  • MW
    Marcus W.
    Jul 11, 2025
    5.0
    Every time I go, the staff members are kind, helpful, and patient.
  • SS
    Sky
    May 23, 2023
    1.0
    Was told by a supervisor that the reason they won't redeliver was because I live in low income housing. I called in to ask about a package that was being held at the post office. I had decided I was going to return the item, it was large and bulky and didn't want to pick it up just to return it. I wanted to know how long it would take to be returned if I left it there. The postal counter worker, Erin, misunderstood what I was asking and instantly copped an attitude with me, she assumed I wanted it redelivered. She told me the package was heavy and, Robin, the delivery person, had already lugged it over to my place and wasn't going to do it again. It was at this point that I wondered if they were just deciding on their own what parts of their jobs they needed to do. I started asking questions about their policies regarding redeliveries then Erin started full on shrieking at me over the phone. Mind you, I didn't even call to have the my package redelivered, it was purely her bad attitude about doing her job that made me question the redelivery policy. Eventually, I spoke with a supervisor in Easthampton that told me "You have to understand, they get so many issues with people who reside in your apartment complex Erin's bad attitude is understandable." Also, I was told that redeliveries are at the discretion of the local post office. I guess redeliveries are a service only the rich get. The most messed up part is that Erin, with her stereotypes and bad attitude is still at our local post office.
  • HH
    HB
    Jul 31, 2018
    4.0
    If stamp collecting is your thing, than this is the post office for you! They have an excellent selection of current stamps, and a decent group of slightly older stamps. If you're looking for a specific newly released stamp, and other area post offices are already out of it, try the Florence Post Office.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.