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United States Postal Service

2.8
(66 reviews)

Business Details

881 Main St, Fitchburg, MA
01420, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 881 Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
881 Main St, Fitchburg, MA
01420, United States

Hours

Reviews

2.8
66 reviews
5 stars
22
4 stars
5
3 stars
5
2 stars
6
1 star
28
  • JA
    Jacob Agostinho
    Dec 17, 2025
    1.0
    Can't tell the difference between apt 1 and 2. Lazy people
  • DB
    David Butler
    Feb 5, 2024
    5.0
    Nick was an extremely helpful person at the service desk. He was polite, quick, efficient and had an excellent customer service attitude. That was surprising to me because he told me he had to be on his feet virtually the whole day. I guess that puts an end to My idea of working for the post office unless I can get a part-time job! By the way if, somebody helps you at any kind of business or service and has a really good attitude, make a point of telling them so. I know from decades as a business owner that finding people with a good customer service attitude is harder than people think. so the next time somebody does the good job make sure to tell them so, because I assure you hear a lot more negative comments than positive ones! In case you haven’t noticed, the last few years there are a lot of people in custom service that shouldn’t be in any kind of customer facing job period!!!
  • CK
    Chanthy Kem
    Feb 3, 2018
    1.0
    The worst post office ever. Clearly some of the workers has no training whatsoever. They clearly made their own guidelines for shipping! They Refused packages that are clearly acceptable at other places. Their customer service sucks! If you run an online business don’t waste your time shipping over there.
  • CR
    Celiane Rene
    Jan 24, 2018
    1.0
    The workers have no skills for this job. And the mail carriers are terrible, they don't care where they drop your mails. I think the mayor has do something very serious about it.
  • ND
    Naomi Dunton
    Dec 23, 2016
    3.0
    Usually have to wait in line for a while but once we get up there the workers are kind and try to move quickly...some of the mail carriers seem to not care so much about where they leave your packages. Just drop them off somewhere and say they've been delivered even if dropped off at wrong place.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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