United States Postal Service

2.9
66 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 881 Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
881 Main St, Fitchburg, MA
01420, United States

Hours

Reviews

2.9
66 reviews
5 stars
23
4 stars
5
3 stars
5
2 stars
6
1 star
27
  • JS
    Joseph Smeraldi
    Jul 19, 2025
    1.0
    I’ve had great mail carriers for the past eight years but the newest one intentionally stomped on my plants by the mailbox multiple times. I showed a video to the supervisor and he said i should have moved them. They were not blocking the mailbox.
  • GK
    Gabby Kruse
    Jun 4, 2025
    5.0
    Very helpful and kind at front desk!
  • DB
    David Butler
    Feb 5, 2024
    5.0
    Nick was an extremely helpful person at the service desk. He was polite, quick, efficient and had an excellent customer service attitude. That was surprising to me because he told me he had to be on his feet virtually the whole day. I guess that puts an end to My idea of working for the post office unless I can get a part-time job! By the way if, somebody helps you at any kind of business or service and has a really good attitude, make a point of telling them so. I know from decades as a business owner that finding people with a good customer service attitude is harder than people think. so the next time somebody does the good job make sure to tell them so, because I assure you hear a lot more negative comments than positive ones! In case you haven’t noticed, the last few years there are a lot of people in custom service that shouldn’t be in any kind of customer facing job period!!!
  • AW
    Adam Wuoti
    May 30, 2023
    5.0
    Local staple with amazing staff

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.