Staples

4.2
205 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Fall River, MA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
816 William S. Canning Blvd., Fall River, MA
02721, United States

Hours

Reviews

4.2
205 reviews
5 stars
137
4 stars
30
3 stars
8
2 stars
5
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and friendly, with several specific employees receiving commendations for their exceptional service.

Product Availability

Customers noted that the store generally has a good selection of products in stock, although there were some complaints about specific items being out of stock.

Mixed Experiences

While many reviews highlighted positive experiences, there were notable instances of poor service, particularly at the returns counter, indicating inconsistency in customer service.

Store Environment

The store was frequently described as clean, organized, and comfortable, contributing to a pleasant shopping experience.
  • DD
    Daniel
    3 days ago
    1.0
    Randomly shutting down Amazon return kiosk based on how busy they are...."Manager was not willing to help even though we drove all the way to this specific store that was relatively close to us! What ever happened to customer service...do better Staples the majority of people going into the store had Amazon returns only to be turned away
  • BB
    brainy boy
    Jan 2, 2026
    5.0
    This Staples has been integral to an easy shipping experience in an area that lacks UPS and Fedex shipping centers. Though there is a wait, staff are knowledgeable and professional. I have had an excellent experience with my iPostal Mailbox and I hope this team continues to keep up this excellent customer care.
  • LA
    Lysa Amaral
    Dec 30, 2025
    5.0
    The floor associate was extremely helpful. When the sale item I wanted was out of stock, he immediately suggested that he could order it online for me, and have it shipped to my home. He even made sure I received the sale price.
  • JA
    Jeanine Audette
    Dec 18, 2025
    1.0
    I faxed one paper they took out $ 9.31 on Dec 17 them $4,31 on Dec 19 th I called for a refund the . manager was no help what so ever
  • JM
    Jeffrey Medeiros
    Dec 9, 2025
    1.0
    Do not go here and expect a pleasant Amazon return. Terrible rude service. I will use UPS directly or Kohls before ever going back there.

Frequently Asked Questions About Staples

What are the regular operating hours for Staples in Fall River, MA?

Staples is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM.

Does Staples offer in-store and curbside pickup services?

Yes, Staples provides both in-store and curbside pickup options for customer convenience.