Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 191 Northampton St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Certified by United States Postal Service • Mar 01, 2026
Reviews
3.0
34 reviews
5 stars
15
4 stars
2
3 stars
1
2 stars
1
1 star
15
ER
El Rj
Feb 10, 2026
1.0
Every time I come here, they are so rude! I fell on the ice In front of the post office because they didn’t sand or salt the walkway and hurt my shoulder and they were awful awful people. They yelled at me to get up off the ground and I couldn’t because I was so injured. A kind customer helped me up. I went inside and I tried to call my family for help and they yelled at me. That was just one incident. I keep thinking I’ll get some different experience with the turnover of staff but every time, they are so incredibly rude and unkind. They must not be treated very well to be that unkind.
TS
Terry S
Jan 26, 2026
4.0
GOOD, Better than some, not as good as others. B+
KD
Kasra Darabi
Nov 5, 2025
5.0
I recently had to send a package internationally and, honestly, I was a bit unsure after reading some of the older reviews. But I’m so glad I went anyway — my experience couldn’t have been better! Keegan at the counter was friendly, patient, and genuinely helpful. He took the time to walk me through the best shipping options, answered all my questions, and made the whole process easy and stress-free.
But I have to say — even more credit goes to my regular mail carrier from this same post office. Tyler is always on time, polite, and clearly the kind of worker, who adds more to the job than the job adding to them. Rain or shine, he delivers with consistency and care. His reliability and professionalism really stand out and deserve recognition just as much as the great service I received in person.
Huge thanks to Tyler and Keegan — it’s people like this who make everyday interactions a pleasure.
MB
Money bags
Nov 10, 2023
5.0
It's the best post office in the pioneer Valley. The window clerks are amazing, and the mail carriers are very professional and reliable 👏.
CH
Cassandra Hayes
Oct 28, 2020
1.0
I just got laughed at for asking questions about my stolen mail. 5th horrible experience with this place, I wish I didn’t have to use it.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
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