United States Postal Service

2.8
19 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 31 Union St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
31 Union St, East Walpole, MA
02032, United States

Hours

Reviews

2.8
19 reviews
5 stars
6
4 stars
3
3 stars
1
2 stars
0
1 star
9
  • HH
    H
    Nov 4, 2025
    1.0
    The older gentleman who works there most days needs to fix his attitude, furthermore he makes decisions on the customers behalf when you have the to click the satisfaction survey on the pinpad. I’ve also experienced twice in nine days coming in and he’s (without even looking up) telling me to go somewhere else because “the thing” is not working….
  • CC
    Caner Canoglu
    Nov 4, 2025
    1.0
    Be cautious with the positive reviews on the USPS portal. The older employee at the counter clicks through the transaction options and makes decisions on behalf of customers without asking what they actually think about the service they’re receiving. Ridiculous!!
  • TD
    Tim Downs
    Nov 23, 2022
    1.0
    Whoever’s working right now . 2pm WED is mean and rude . I’m not the perfect customer but I’m very polite and studious . This guy was just being mean , staring at me the entire time I’m struggling with my box then mumbling under his breath as I go to leave . It wasn’t busy at all , and I get being in a bad mood but if your in a customer service position you can’t take it out on the customers . There was a time when the usps wouldn’t give out tape, so I didn’t think it was that dumb of a question to ask if he can add some tape for me . Apparently it was bc he was sarcastic as all hell before . I’ve never in my life wanted to punch a usps worker before today . I’ve had 34 years of good experiences up until today .
  • LC
    Lyn Conklin
    Oct 5, 2022
    1.0
    The older guy with glasses is always so rude everytime we come here for literally no reason.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.