United States Postal Service

3.0
42 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 119 Industrial Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
119 Industrial Dr, East Longmeadow, MA
01028, United States

Hours

Reviews

3.0
42 reviews
5 stars
20
4 stars
1
3 stars
1
2 stars
1
1 star
19
  • AY
    Alex Youssefi
    Aug 3, 2025
    5.0
    My experience with a federal employee named Destiny was world-class in scope because of her phenomenal professionalism. I'm a proud American who does business in various parts of the country, and I really love this location because of the experience. This facility deserves and "A+" or a "100%". I look forward to doing business in the area. Thank you!
  • JS
    Jack Stagna
    Aug 1, 2025
    3.0
    Basic services get completed but with sub average customer service.
  • JB
    Jane B
    Apr 2, 2025
    5.0
    I am not from local but I had a package ship from nj to this post office has lost in transit back in February. Today a guy named Marie Quinn called me and let me know he tracked down the package and now is going to deliver to the guy in town. I told him I need package route back to me because the buyer doesn’t needed anymore it was for Valentine’s Day I had already refunded him so Marie ran to the facility looking for the mail carrier got the package wrote reject and package will come back to me. I really appreciate nowadays post office worker like him works so hard thinking about customers not themselves. This will never happens in my local post office 07090 they don’t even give you a receipt has tracking on it they ask you get it done yourself with kiosks. I really wish everyone works at post office like Marie Quinn. Thank you.
  • MZ
    MT zain
    Oct 22, 2018
    1.0
    Horrible service!!! Employees Can’t do their job right!! Lazy n very slow employees don’t bother going in specially When those Asian working !!!
  • PM
    Patricia Marrow
    Sep 30, 2015
    1.0
    This post office is horrible. The mailman refuses to deliver my mail saying my dog is running loose. I'm at work when the mailman is on my street delivering and have PROOF that my dog is not out, but they will not listen. I was told I could only speak with the post master to settle the issue. I have called almost every day (sometimes multiple times) for the past 3 weeks and every time I'm told the post master is not in. I have written a letter with my contact information and two weeks later still no response. When I go in to pick up my mail still the post master is not there. The 2 supervisors I have spoken with were very rude and made snide comments when I said that I'm still trying to reach the post master, almost like they know I wont ever be able to.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.