The UPS Store

4.3
42 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5232 in East Falmouth offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of Rte 28 & Central Ave Near Kenyons Market.

Details

  • DeliveryNot available
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomNot available

Location

The UPS Store
775 E Falmouth Hwy, East Falmouth, MA
02536, United States

Hours

Reviews

4.3
42 reviews
5 stars
34
4 stars
0
3 stars
1
2 stars
1
1 star
6
  • MS
    Mary Sullivan
    Jan 5, 2026
    5.0
    Dan and Andrew were extremely polite kind and helpful. I would definitely would go to that store for all of my shipping needs. Staples will not go out of their way to help like this UPS in East Falmouth. Several occasions when I was by myself they came out and carry my packages. There was no way I could do it by myself. Every single time I never had an issue with any of their employees not wanting to help. Every time they were kind and treated me absolutely amazing. I can't thank them enough for all of the help I received from the staff over the years.
  • BG
    Bill Grossman
    Jan 4, 2026
    5.0
    Fast and easy
  • PH
    Paul Henrich
    Dec 20, 2025
    5.0
    People are great and polite, never seems to be any issues!! A welcome service
  • JF
    John Farley
    Dec 1, 2025
    1.0
    I strongly advise never sending time sensitive packages from this location based on my personal experience. This store failed in delivering a critical package and took no accountability for their delinquency in this transaction. I escalated the issue to UPS direct and they could not provide any definitive reason for the delivery issue being they have no visibility on what the weekend staff does. I was promised by the UPS store associate 3 times that the package would be delivered on the date promised on my shipping receipt. Unfortunately, I found out the shipment was never executed by the client who was to receive the package. When I went to the store all I received ware some excuses that were not consistent with what I was being told by the UPS dispatcher from that the area. When I asked the UPS store associate why was I not notified this time sensitive package did not ship, they told me they handle allot of packages and cannot keep track of all of them so they do not notify customers of any shipping issues. Which leads me to believe that $138 high priority shipments have little value in their importance. After escalating this to a corporate UPS representative, she said the stores are franchises and they can only provide guidance on how to process orders but these franchisees have no accountability. I have used many UPS stores in the past and have had no issues, but this 775 East Falmouth Highway location truly failed and I would suggest using extreme caution when using their services.
  • MM
    Marji Macy
    Nov 15, 2025
    5.0
    Pleasant and knowledgeable

Frequently Asked Questions About The UPS Store

What services does The UPS Store #5232 in East Falmouth offer?

The UPS Store #5232 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.

Where is The UPS Store #5232 located?

It is located at 775 E Falmouth Hwy, East Falmouth, MA 02536, at the corner of Route 28 and Central Ave near Kenyons Market.