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The UPS Store

4.2
(339 reviews)

Business Details

2 Neptune Rd, East Boston, MA
02128, United States
(617) 568-9215
https://locations.theupsstore.com/ma/east-boston/2-neptune-rd

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0696 in East Boston offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 1 Mile Outside The Airport, Between Bennington And Saratoga St.

Details

  • DeliveryNot available

Location

The UPS Store
2 Neptune Rd, East Boston, MA
02128, United States

Hours

Reviews

4.2
339 reviews
5 stars
264
4 stars
9
3 stars
4
2 stars
7
1 star
55
  • DS
    Dale Stone
    Feb 16, 2026
    5.0
    I went into this store this morning to have some important paper work fax out . As I entered the front entrance I was greeted with the friendliest welcome by the sales associate identified as DJ, who was very friendly and happy to assist me. I explained to DJ that I needed to make an important fax . DJ made my transaction fast and simple. As I was speaking with DJ I explained to him that I had another important idem that needed to be packaged and shipped . DJ took the time and interest to assist me with accomplishing that 2 nd transaction. I highly recommend this UPS store for all of Ur shipping needs . I was so grateful for the customer service I received from DJ. He made it possible to make all of my important transactions completed in a rapid time.
  • SK
    Samdeet Khan
    Feb 4, 2026
    1.0
    Refused service while they were still open, forcing me to take a Lyft to another ups to ship something on time. Terrible staff.
  • WD
    Wendy Dietrich
    Jan 25, 2026
    5.0
    Great service by very efficient employees namely Siri and Brenda.
  • VF
    Vincent Foster
    Jan 24, 2026
    1.0
    Terrible customer service. Young kid with glasses doesnt communicate at all with customers.
  • BS
    B Stone
    Jan 24, 2026
    2.0
    I normally have no problems with this store, but the male employee working with glasses today was the least helpful employee I’ve seen in a while. Extremely miserable, no enthusiasm even when talking to a colleague, and caused more of an inconvenience for me than trying to assist with the issue. Employees should be willing to assist the customer in any way.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

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