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Staples

3.9
(190 reviews)

Business Details

(413) 543-0000

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in E. Springfield, MA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
1690 Boston Post Rd, E. Springfield, MA
01129, United States

Hours

Reviews

3.9
190 reviews
5 stars
114
4 stars
21
3 stars
9
2 stars
10
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising helpful and friendly associates, while others report rude and unprofessional behavior.

Shipping Issues

Several customers experienced problems with shipping services, particularly with UPS, leading to frustration and dissatisfaction.

Product Availability

Customers noted issues with product availability and stock, including discrepancies between what was advertised and what was actually in store.

Store Environment

The store environment received positive remarks for cleanliness and organization, although some mentioned disorganization and crowded conditions.
  • JI
    Jackie - Hill Homes Housing Cooperative Inc.
    Feb 12, 2026
    5.0
    PROFESSIONAL AND POLITE
  • DR
    Doreen Rae
    Feb 4, 2026
    5.0
    I missed my store in Chicopee but the Boston Road store was very nice
  • KB
    Ken Banda
    Feb 4, 2026
    5.0
    It was my first time at Staples and the staff were very friendly and super helpful
  • EM
    Elizabeth Murphy
    Jan 2, 2026
    5.0
    I was able to recycle old electronics without a fee. Also purchase with exchange soda stream
  • SK
    Sareeda K
    Oct 20, 2025
    1.0
    I asked my aunt to drop off a package because I was at work. I provided my aunt with the tracking number and bar code to scan. When my aunt went to drop off the package, she was told they would NOT accept the barcode I sent her and needed the original email…now, I could understand if she was picking up a package. But it was a drop off and already paid for. I’m not sure if this is regular policy but it came off as though she made a choice to be difficult and cause an inconvenience. Will just take packages directly to the UPS store….thanks but no thanks.

Frequently Asked Questions About Staples

What services does Staples in E. Springfield, MA offer?

Staples offers innovative printing, shipping, technology, travel, and recycling services, along with products essential to working and learning.

What are the store hours for Staples in E. Springfield?

Staples is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM.

Brand Certified Facts from Staples

Staples partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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