With a focus on the community of small businesses and consumers, Staples in E. Springfield, MA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Feedback on customer service is mixed, with some praising helpful and friendly associates, while others report rude and unprofessional behavior.
Shipping Issues
Several customers experienced problems with shipping services, particularly with UPS, leading to frustration and dissatisfaction.
Product Availability
Customers noted issues with product availability and stock, including discrepancies between what was advertised and what was actually in store.
Store Environment
The store environment received positive remarks for cleanliness and organization, although some mentioned disorganization and crowded conditions.
JI
Jackie - Hill Homes Housing Cooperative Inc.
Feb 12, 2026
5.0
PROFESSIONAL AND POLITE
DR
Doreen Rae
Feb 4, 2026
5.0
I missed my store in Chicopee but the Boston Road store was very nice
KB
Ken Banda
Feb 4, 2026
5.0
It was my first time at Staples and the staff were very friendly and super helpful
EM
Elizabeth Murphy
Jan 2, 2026
5.0
I was able to recycle old electronics without a fee. Also purchase with exchange soda stream
SK
Sareeda K
Oct 20, 2025
1.0
I asked my aunt to drop off a package because I was at work. I provided my aunt with the tracking number and bar code to scan. When my aunt went to drop off the package, she was told they would NOT accept the barcode I sent her and needed the original email…now, I could understand if she was picking up a package. But it was a drop off and already paid for. I’m not sure if this is regular policy but it came off as though she made a choice to be difficult and cause an inconvenience. Will just take packages directly to the UPS store….thanks but no thanks.
What payment options are accepted at Staples in E. Springfield?
They accept American Express, Apple Pay, Android Pay, Cash, Check, Discover, MasterCard, and Visa.
Which popular brands can I find products from at Staples?
Staples stocks products from brands like Apple, Dell, HP, Canon, Epson, Microsoft, Avery, Logitech, and many more.
What types of products are available at Staples?
You can find laptops, desktops, printers, office supplies, notebooks, cleaning supplies, office furniture, and tech products including Chromebooks and Apple iPads.
What nearby places can I visit when shopping at Staples in E. Springfield?
Nearby, you can visit Haymarket Square shopping center, Ocean State Job Lot for discount shopping, or enjoy a meal at Four Season's Chinese Buffet.
Are there nearby courier or delivery services near Staples?
Yes, nearby you will find an Amazon Locker - Erdtree and a UPS Access Point location for convenient parcel pickup and delivery services.
What nearby amenities are available for pet owners around Staples?
Pet owners can visit Petco for supplies and grooming or Vetco Vaccination Clinic for pet healthcare near Staples.
Does Staples in E. Springfield provide recycling services, and what do they recycle?
Yes, Staples accepts recycling of electronics, ink cartridges, and batteries as part of their recycling services.
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