United States Postal Service

2.9
82 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 54 Broadway Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
54 Broadway Rd, Dracut, MA
01826, United States

Hours

Reviews

2.9
82 reviews
5 stars
31
4 stars
5
3 stars
4
2 stars
8
1 star
34
  • MM
    Mike Mcginnis
    Dec 11, 2025
    1.0
    No help at all....just asked for a piece of paper with my address on it.....she was less than helpful
  • RL
    Renée Lavoie
    Dec 5, 2025
    2.0
    I am so sick of my mail being sent to my neighbors and their mail being sent to me. I just got a STACK of mail that hadn’t been delivered to me and there were BILLS that needed to be paid!! Calling the post office now to report this. WOW.
  • AB
    a brown
    Oct 15, 2025
    5.0
    Never a problem. Effective and efficient staff
  • TJ
    Timothy Jenkins
    Sep 27, 2025
    2.0
    A few days ago, I went in to drop off a package. The employee helping me clicked the green smiley on the screen so fast I had barely registered it had come up. Then, as I was about to select "email only" on the receipt options screen, she bypassed it on her computer before I had a chance and printed a receipt. These are minor issues, but it's still pretty rude.
  • AD
    aile d'or
    Jul 15, 2025
    2.0
    not sure what his name was, but the older man that works here that has a smart attitude Is someone that I dread having to deal with whenever I come here. Every time I go in, he makes a smart remark and make sarcastic jokes that are not funny at all. Last time I went in there He literally laughed in my face.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.