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Visit your local Post Office™ at 551 Columbia Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
I’ve never experienced such rude, disrespectful, unprofessional, and unlawful service from any USPS branch before. After waiting in a long line for almost half an hour, the young woman with Jamaican accent refused to process my package which was all ready to be entered and paid because according to her it was almost the 1:30 “cutoff” time! The post office closes at 2pm on Saturdays, and it was 1:15 when she told me that. She then turned to two other customers behind me and helped them!! I had no choice but to leave. This is an absurd behavior and if this branch has a supervisor, they should contact me before I file a complaint against this branch.
FC
Feiyang Chen
Aug 9, 2025
1.0
This indicates that the counter is open until 1:30 on Saturdays. The staff locked the door and refused to work at 1:10.
MC
Michael Celado
May 26, 2016
1.0
"Conversation" between me and USPS worker. Long-ish post, but I just needed to put it out there. If the worker had just listened to me, instead of interrupting/being confrontational, then I wouldn't have cared, but that was one of the rudest interactions I've been subjected to in a while. Then she gets annoyed with me for being right. This place is in dire need of a complete overhaul.
Me: (approaches window) Hi, I'm here to pick up a package for Michael...
Employee: (puts cellphone down and stares at me)
Me: (continues and begins to take ID out)... It's a UPS package that-
Employee: (interrupts me) We ain't UPS.
Me: Uhh, I know that. The package was left here by UPS. I came to pick it up.
Employee: We can't give you a package if you ain't him.
Me: I am him (sticks ID on window).
Employee: Oh, well you (says something under her breath and walks away to look for my package).
😒
HD
Hoang Duyen
Feb 28, 2015
3.0
can i get my request but i lost the paper of the request ?
NC
Nick Civitarese
Feb 4, 2015
1.0
I have literally been calling them 10 times a day for a week now and NO one picks up. I haven't received mail in about a week either, and one of my packages has been delayed three times.
I understand we had some snow...but really?
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 551 Columbia Rd?
You can send mail and ship packages, get money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this post office?
Yes, this Post Office accepts first-time passport applications and many locations also offer passport photo services. Be sure to complete and print your application form before applying.
Do I need an appointment for passport services at this location?
Most passport services require scheduling an appointment online, though limited walk-in hours may be available at select locations.
What are the hours of operation for this Post Office?
Monday to Friday, 8:30 AM to 5:00 PM; Saturday, 8:00 AM to 2:00 PM; closed on Sundays.
How can I reserve a PO Box at the 551 Columbia Rd Post Office?
You can search for and reserve PO Boxes online at the USPS website, then complete the setup in person with valid ID.
Are PO Boxes accessible outside of normal business hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary by location. Check with this Post Office for exact lobby hours.
What nearby places can I visit before or after my trip to the Post Office at 551 Columbia Rd?
You can explore the Strand Theatre for entertainment, visit Van Gogh The Immersive Experience for art, or enjoy a meal at nearby restaurants like Singh’s Roti Shop or Boston Pizza Grill.
Is there public transportation or landmarks near this Post Office to help me find it?
Yes, the Post Office is near Upham’s Corner Main Street, a notable landmark and community hub that can help guide your way.
Are there any health or community services near the 551 Columbia Rd Post Office?
Nearby you can find services like Upham’s Corner Human Resources (hospital), PureSpring Institute (community and religious organization), and Uphams Chiropractic (health and medical).
Where can I find beauty and wellness options close to the Post Office?
Fantasy Nails, Pink Nails Salon, and Pisces Hair Place offer beauty and salon services nearby for your convenience.