United States Postal Service

2.3
64 reviews

About

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Visit your local Post Office™ at 551 Columbia Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
551 Columbia Rd, Dorchester, MA
02125, United States

Hours

Reviews

2.3
64 reviews
5 stars
16
4 stars
1
3 stars
4
2 stars
7
1 star
36
  • FS
    Faezeh Jahan Shiri
    Aug 23, 2025
    1.0
    I’ve never experienced such rude, disrespectful, unprofessional, and unlawful service from any USPS branch before. After waiting in a long line for almost half an hour, the young woman with Jamaican accent refused to process my package which was all ready to be entered and paid because according to her it was almost the 1:30 “cutoff” time! The post office closes at 2pm on Saturdays, and it was 1:15 when she told me that. She then turned to two other customers behind me and helped them!! I had no choice but to leave. This is an absurd behavior and if this branch has a supervisor, they should contact me before I file a complaint against this branch.
  • FC
    Feiyang Chen
    Aug 9, 2025
    1.0
    This indicates that the counter is open until 1:30 on Saturdays. The staff locked the door and refused to work at 1:10.
  • MC
    Michael Celado
    May 26, 2016
    1.0
    "Conversation" between me and USPS worker. Long-ish post, but I just needed to put it out there. If the worker had just listened to me, instead of interrupting/being confrontational, then I wouldn't have cared, but that was one of the rudest interactions I've been subjected to in a while. Then she gets annoyed with me for being right. This place is in dire need of a complete overhaul. Me: (approaches window) Hi, I'm here to pick up a package for Michael... Employee: (puts cellphone down and stares at me) Me: (continues and begins to take ID out)... It's a UPS package that- Employee: (interrupts me) We ain't UPS. Me: Uhh, I know that. The package was left here by UPS. I came to pick it up. Employee: We can't give you a package if you ain't him. Me: I am him (sticks ID on window). Employee: Oh, well you (says something under her breath and walks away to look for my package). 😒
  • HD
    Hoang Duyen
    Feb 28, 2015
    3.0
    can i get my request but i lost the paper of the request ?
  • NC
    Nick Civitarese
    Feb 4, 2015
    1.0
    I have literally been calling them 10 times a day for a week now and NO one picks up. I haven't received mail in about a week either, and one of my packages has been delayed three times. I understand we had some snow...but really?

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.