Staples

3.7
201 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Dorchester, MA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
757 Gallivan Blvd Suite 1, Dorchester, MA
02122, United States

Hours

Reviews

3.7
201 reviews
5 stars
100
4 stars
29
3 stars
21
2 stars
9
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising helpful and friendly staff, while others report rude and unhelpful interactions.

Staff Knowledge

Several customers noted that while some staff members are knowledgeable and provide excellent assistance, others seem uninformed and unhelpful.

Store Environment

The store is generally described as clean and well-stocked, but some customers mentioned issues with understaffing and long wait times.

Product Availability

Customers appreciate the variety of products available, particularly for office supplies and printing services, although some reported issues with pricing discrepancies.
  • HN
    Hannah N
    Nov 9, 2025
    1.0
    UPS access point customer service is rude
  • GS
    Gary Sharpless
    Nov 5, 2025
    5.0
    Great value, quality and service
  • JM
    J Moon
    Oct 26, 2025
    1.0
    I went to Amazon returns inside the store. Worst customer service ever. The African American lady was rude, inappropriate, and borderline discriminating. I talked to the office manager to file an official complaint, but he said he’ll take care of it. Not sure if he’ll do anything so leaving review instead.
  • JP
    Jim Picariello
    Oct 22, 2025
    2.0
    The store where i was shopping was understaffed and it took forever to return and purchase items. Staples, treat your staff better and give them and the customers the support they need
  • NS
    Nefats “BostonRoadGlide” Surb
    Sep 9, 2025
    5.0
    Tonisha, Andrew, and John at the prints section are amazing. I needed a card laminated and cut and they got it perfect. Great customer service. Its so hard to find that these days. Thank you all! Best Staples. I will only be coming here for my prints.

Frequently Asked Questions About Staples

What are the regular opening hours for Staples in Dorchester, MA?

Staples in Dorchester is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.

What services does Staples in Dorchester offer?

Staples provides printing, shipping, technology, travel, recycling services, design services, passport photos, Amazon returns and pickup, and more.