Business Details
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Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Dorchester, MA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.7
201 reviews
5 stars
99
4 stars
29
3 stars
21
2 stars
9
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for being helpful and knowledgeable, many customers reported rude and unhelpful staff.
Staffing Issues
Several reviews noted that the store is often understaffed, leading to long wait times and inadequate assistance for customers.
Product Availability
Customers generally found that the store had a good selection of products and supplies, often meeting their needs.
Cleanliness and Environment
The store is described as clean and well-organized, although some customers noted areas that could be improved.
Pricing Concerns
There were complaints about inconsistent pricing, particularly regarding in-store versus online prices, and some customers felt that prices were high.
- HNHannah NNov 9, 20251.0UPS access point customer service is rude
- GSGary SharplessNov 5, 20255.0Great value, quality and service
- JMJ MoonOct 26, 20251.0I went to Amazon returns inside the store. Worst customer service ever. The African American lady was rude, inappropriate, and borderline discriminating. I talked to the office manager to file an official complaint, but he said he’ll take care of it. Not sure if he’ll do anything so leaving review instead.
- JPJim PicarielloOct 22, 20252.0The store where i was shopping was understaffed and it took forever to return and purchase items. Staples, treat your staff better and give them and the customers the support they need
- NSNefats “BostonRoadGlide” SurbSep 9, 20255.0Tonisha, Andrew, and John at the prints section are amazing. I needed a card laminated and cut and they got it perfect. Great customer service. Its so hard to find that these days. Thank you all! Best Staples. I will only be coming here for my prints.
Frequently Asked Questions About Staples
What are the regular opening hours for Staples in Dorchester, MA?
Staples in Dorchester is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.
What services does Staples in Dorchester offer?
Staples provides printing, shipping, technology, travel, recycling services, design services, passport photos, Amazon returns and pickup, and more.
Does Staples offer in-store pickup and delivery options?
Yes, Staples offers in-store pickup, curbside pickup, delivery, and same-day delivery services.
Which payment methods are accepted at Staples in Dorchester?
Staples accepts American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, and Visa.
What types of products can I find at Staples in Dorchester?
You can find computers, laptops, desktops, printers, ink and toner, office supplies, paper products, furniture, and more from brands like Dell, HP, Apple, Canon, and others.
Does Staples provide recycling services?
Yes, Staples offers recycling services including electronics, ink cartridges, and batteries recycling.
What nearby places of interest can I visit when shopping at Staples?
Nearby, you can visit CrownBox Gifts for flowers and gifts, Papa Gino's for Italian food and pizza, and Pope John Paul II Park for outdoor relaxation and skateboarding.
Are there convenient banking options near Staples in Dorchester?
Yes, nearby banking options include Santander Bank Branch, Bank of America Financial Center, Boston Firefighters Credit Union, and several ATMs including TD Bank ATM and Santander Bank ATMs.
Where can I get quick snacks or coffee near Staples?
You can grab coffee or snacks nearby at Dunkin' or Nouria, which also offers convenience store and gas station services.
Does Staples have social media or online platforms for more information and deals?
Yes, Staples in Dorchester is on Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube, and also has a website for local store information and deals.