United States Postal Service

1.7
96 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 554 Washington St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
554 Washington St, Dorchester Center, MA
02124, United States

Hours

Reviews

1.7
96 reviews
5 stars
13
4 stars
3
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4
2 stars
1
1 star
75
  • AF
    Ali F
    Sep 23, 2025
    1.0
    Terrible Service I had a passport appointment scheduled for 09/23/2025 at 10:45 AM. I showed up 15 minutes early, and the front desk guy told me the person who handles passports was out sick. No one informed me ahead of time, and instead of helping, he just told me to “come tomorrow.” Completely unprofessional and a waste of my time.
  • LA
    Leidy Alcantara
    Jul 31, 2025
    1.0
    I have 2 appointments 12:00 pm and 12:15 I arrived 12:00 pm and the AGENT was in lunch and I need to wait to 1:00 pm 🤣 Sooo I don’t understand why we need an appointment. And my real question, They do whatever they want? Is there no one in charge?
  • OD
    Orlando Depass
    Apr 27, 2023
    1.0
    They need to hire more help 35 minutes wait in line to pick up a sorry we missed you delivery is crazy to me. In fact I’ve never come here and they wasn’t short staffed and got out less than 30 minutes
  • SG
    Shirley Goode
    Mar 17, 2023
    1.0
    (Codman Square P.O.) The most unprofessional procedures I’ve ever seen, who schedules appointments for Passports and tells EVERYONE DURING THOSE HOURS (that are standing in line), “I’M GOING TO LUNCH FOR 1 1/2 HOURS so can we all come back!!! 😖😖 The Jamaican guy was very nice, polite and and courteous, and worked great at his job and knew it well (after he came from lunch). 😉 Also, the young woman seemed to be holding her own, by keeping things moving as smoothly as possible considering she was alone. 👍🏽 NOT A GOOD FIRST IMPRESSION AT ALL!! 12/19/2023 - FORGET WHAT I SAID ABOUT THE JAMAICAN GUY “Who knew his job”!! I paid for my Passport in March 2023 and because he was negligent at his job, it caused the US Passport Agency to DENY ME!! I WOULDN’T EVER LET THEM DO YOUR PICTURE, they screwed mine up twice and didn’t want to take responsibility for it. And the manager Ebony is equally unprofessional, they should BOTH be put in the mail sorting room!! I am still fighting for my money and/or a Passport 😡🙏🏽🙏🏽🙏🏽
  • ES
    EDDO STERLING
    Dec 18, 2015
    1.0
    Rude people. Never get my packages on time.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.