United States Postal Service

3.4
69 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 28 Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
28 Main St, Chicopee, MA
01020, United States

Hours

Reviews

3.4
69 reviews
5 stars
34
4 stars
6
3 stars
2
2 stars
7
1 star
20
  • AD
    Allison DeJordy
    Aug 22, 2025
    5.0
    Very well-kept post office with friendly and knowledgable staff. It was my first time renewing a passport by mail and I wasn't sure what to do. The clerk not only helped me with my passport photo, but checked to make sure my documents were in order and mailed the application out for me. That kind of attentive service is hard to find these days.
  • MK
    Mark Kantianis
    Aug 16, 2025
    1.0
    Receive other people’s mail almost daily. Keep receiving late charges on credit cards because they are being delivered elsewhere! No wonder they lose millions every year!!!! Horrible service!!!!👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻🙁🙁🙁🙁
  • LG
    Learn Classical Guitar
    Jul 5, 2025
    4.0
    Pleasant customer service!
  • PT
    Paul Turner
    Jul 5, 2025
    2.0
    6:15pm and still no mail?????
  • RB
    raphaella brummell
    Jun 19, 2025
    1.0
    Says its open on google but closed in person, yall need to keep up. This is ridiculous

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.