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United States Postal Service

3.4
(70 reviews)

Business Details

28 Main St, Chicopee, MA
01020, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 28 Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
28 Main St, Chicopee, MA
01020, United States

Hours

Reviews

3.4
70 reviews
5 stars
35
4 stars
6
3 stars
2
2 stars
7
1 star
20
  • BM
    Brian M
    Mar 10, 2022
    5.0
    Staff, especially the two guys who work weekdays at the counter, are always super positive and very helpful! Highly recommend. Best post office I’ve ever been to for customer service!
  • EH
    Event horizon
    Jan 19, 2016
    1.0
    This may be a closed location as they do not have a real phone number and can not answer simple questions like do you have small usps priority mail boxs in stock
  • JL
    Jorge Luis
    Nov 6, 2015
    1.0
    Chicopee is the worst usps delivery services. Twice ived tracked two ittems out for delivery @ the sametime but only one ittem gettes dropped off. The firstime I immediately called the office and were able to track the mailman and sent hom back for that delivery. Once the mailman returned he wasent happy @ all so my wife heard a loud bange on the front screen door like of something was thrown at it and there was my package. The second time one got deliverd and the other package remains lost. I called they say "we will have to wait and see if we find it cause it might have ben dropped on the wrong load". Chicopee usps sucks!
  • A
    Мама Галя
    Sep 6, 2015
    2.0
    I'm not sure if this specific location is responsible or not, but I order often from amazon with the two day shipping, and if needed I often pay for 1 day shipping. However, when they ship with USPS often I would get a notification that "the delivery was attempted" when it really wasn't. One time I remember clearly that the fresh snow fell out, maybe 1/4'', and I received a notification that the delivery was attempted, and there were not footprints on the snow. I went to the post office to show them the video to show that noone even stepped on the fresh snow, and I was told that "your driveway/house probably wasn't accessible because of unshoveled snow" really? 1/4'' needs to be shoveled for mail to come in? Today, for example, we were expecting a delivery of my boys' birthday presents, and again I received a notification that the delivery was "attempted" but was unsuccessful. My boys were sitting by the open doors, waiting for the delivery. The truck didn't even show up! If the office is closed, or cannot MAKE a delivery, maybe you shouldn't say that you attempted a delivery, you probably should say that either you don't want to go out and make the delivery, or something else. If you cannot make a delivery on a specific day, don't accept the shipment, let the customer ship with a different company who can make the delivery.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

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