United States Postal Service

3.3
39 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 12 Middlesex Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
12 Middlesex Rd, Chestnut Hill, MA
02467, United States

Hours

Reviews

3.3
39 reviews
5 stars
20
4 stars
3
3 stars
0
2 stars
1
1 star
15
  • CC
    Cristian Camilo castrillon
    Oct 17, 2025
    1.0
    Bad customer service
  • US
    UG Auto Sales
    Oct 17, 2025
    1.0
    Really bad customer service
  • LS
    Lydia Shriber
    Oct 14, 2025
    5.0
    Christian is very professional, helpful, and polite. I enjoy this location. Thank you for wonderful team members!
  • AE
    AJ Elegado
    Jul 10, 2024
    1.0
    Bad customer service.. telling me to put my address on the box and yet I pointed to another box that it wasn't written on, and it was just on the usps label. Then proceeds to tell me "are you telling me how to do my job"? Because he knows the box I pointed to doesn't have a written address on it..cooking? Also, not to mention he had an earbud on. Is that OK for a front desk usps worker to be listening to whatever while engaging with customers? I also said have a good day as I was walking away and he didn't say anything back
  • TB
    Thomas Belamarich
    May 29, 2020
    4.0
    Usually no line

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.